OLAYEMI OLAGUNJU
Educator
Indianapolis,IN
Summary
My career objective is to contribute my quota to the development of a reputable organization via hard work, good team spirit, prudence, efficient dedication to services and ability to face challenges as well as achieve excellence in my profession. Offering collaborative and supportive approach, eager to learn and develop in work environment. I am an enthusiastic, creative, self-motivated, responsible and a hardworking person, possessing excellent written and verbal communication skills.
Overview
17
17
years of professional experience
13
13
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Agent
Primerica
05.2022 - Current
- Informed clients of policies and procedures
- Resolved caller issues quickly and thoroughly
- Obtained client information by answering telephone calls
- Advised customers about new products and assisted customers in determining best [Type] product for needs
Assistant Teacher
Friends Of Crown Heights Day Care Centers
06.2023 - 01.2025
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
- Completed daily reports, meal count sheets, and attendance logs.
- Participated in professional development opportunities, staying informed of best practices for teaching strategies and educational technologies.
- Collaborated with colleagues to develop cross-curricular lessons, promoting interdisciplinary learning among students.
Cashier
Bargainland Departmental Stores
10.2016 - 12.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Helped customers complete purchases, locate items and join reward programs
- Restocked and organized merchandise in front lanes
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Worked closely with shift manager to solve problems and handle customer concerns
Teacher
National Youth Service Corps
04.2015 - 03.2016
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies
- Kept students on-task with proactive behavior modification and positive reinforcement strategies
- Incorporated multiple types of teaching strategies into classroom
- Graded and evaluated student assignments, papers and course work
- Trained new staff on correct procedures, compliance requirements and performance strategies
Desk Officer
Dr. Right Herbal Ventures
02.2014 - 03.2015
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention
- Handled tasks and responsibilities for front office employees during periods of understaffing
Customer Care Representative
Intercontinental Bank Plc
03.2008 - 02.2009
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Responded to customer needs through competent customer service and prompt problem-solving
- Assisted call-in customers with questions and orders
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions
Education
Master of Arts - Higher Education Student Affairs
Grand Canyon University
Phoenix, AZ 05.2001 -
Bachelor of Education - Adult Education/Economics
University of Ibadan
National Diploma - Insurance
The Polytechnic Ibadan
High School Diploma - undefined
Federal Government Girls' College
Skills
Team work
Goal-oriented mindset
Problem solving
Resource Allocation
Critical Thinking
Time Management
Polite communication skills
Teamwork and collaboration
Microsoft office
Customer service and care
Extra-Curricular Activities
JCI member, Oyo, 06/2003
Certification
Teaching Assistant certification. New York
Timeline
Teaching Assistant certification. New York
12-2024
Assistant Teacher
Friends Of Crown Heights Day Care Centers
06.2023 - 01.2025
Agent
Primerica
05.2022 - Current
Cashier
Bargainland Departmental Stores
10.2016 - 12.2021
Teacher
National Youth Service Corps
04.2015 - 03.2016
Desk Officer
Dr. Right Herbal Ventures
02.2014 - 03.2015
Customer Care Representative
Intercontinental Bank Plc
03.2008 - 02.2009
Master of Arts - Higher Education Student Affairs
Grand Canyon University
05.2001 -
National Diploma - Insurance
The Polytechnic Ibadan
High School Diploma - undefined
Federal Government Girls' College
Bachelor of Education - Adult Education/Economics
University of Ibadan