Oldpa Tarr

I am responsible for development and delivery of how the business run day to day . agreed business plans. Identify and assess strategic risks, issues and opportunities and take responsibility for initiating and leading associated changes.

• Managed time efficiently in order to complete all tasks within deadlines
• Demonstrated respect, friendliness and willingness to help wherever needed
• Used critical thinking to break down problems, evaluate solutions and make decisions

• Observed each team member to carry out duties and provided constructive criticism.
• Managed communication between associates and management, addressing key issues and needs.
• Maintained stock of products and ordered new products when stock was running low.
• Trained staff members to perform inventory management, customer service and maintenance.
• Observed each team member to carry out duties and provided constructive criticism

• Maintained office PCs, networks and mobile devices.
• Monitored systems in operation and quickly troubleshot errors.
• Set up PCs, projectors and microphones for use in video conferencing rooms.
• Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.

• Used ticketing systems to manage and process support actions and requests.
• Created help desk tickets, troubleshot and resolved desktop issues.
• Provided Tier 1 IT support to non-technical internal users through desk side support services.
• Determined hardware and network system issues using proactive troubleshooting techniques.
• Prepared new computers and mobile devices according to internal policies on standardized software and security deployments.
• Used ticketing systems to manage and process support actions and requests