Summary
Overview
Work History
Education
Skills
Certification
Timeline
GeneralManager
Ole Abalo

Ole Abalo

Operations Coordinator
Seattle,WA

Summary

I am a Hardworking and passionate person with strong Technical, organizational, and employee management skills. I am eager to develop myself and others around me while striving to achieve targeted results from my personal and professional goals.

Overview

12
12
years of professional experience
5
5
years of post-secondary education
2
2
Certificates

Work History

Operations Coordinator

Howard University
01.2022 - Current
  • I collaborate with external and internal area managers to evaluate needs from the Bison One Card office and optimize operational plans to achieve those needs.
  • I provided direction and guidance to internal teams in order to achieve targets.
  • I implemented process improvement to shape organizational culture, optimize card distribution procedures for higher efficiency.
  • I Introduce new methods, practices and systems to reduce turnaround time for ID card and general requests.

Field Technician

Caldwell And Gregory
03.2018 - 01.2022
  • Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools and components.
  • Adjusted machine settings to maximize performance and equipment longevity.
  • Diagnosed network problems involving combination of hardware, software, power and communications issues.
  • Configured hardware devices and software to set up wireless payment systems for customers.

Sales Support Representative

AT&T
01.2016 - 03.2018
  • Completed monthly sales reports to highlight trends and help with team strategizing.
  • Performed data entry for sales figures, metrics and other customer data.
  • Recorded and analyzed sales trends to assist with the development of sales strategies.
  • Received and organized vendors samples for use by sales team.
  • Collaborated with vendor development and support staff to resolve various issues impacting sales activities.
  • Completed scheduled inventory counts and supply audits to track shrinkage and inform purchasing decisions.

Inventory Auditor

Best Buy
01.2014 - 01.2016
  • Maintained strong, working knowledge of Standards for Professional Practice of Internal Auditing.
  • Planned audits and audit activities to allocate necessary resources and determine consistency of plans with audit objectives.
  • Reviewed daily sales reports and located discrepancies in data.
  • Counted all physical inventory and generated department audit reports.
  • Ran and analyzed monthly revenue risk reports for executive team.

Operations Manager

UPS
01.2011 - 12.2013
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Evaluated my 6 employee's performance, coached and trained them to improve any identified weak areas.
  • Monitored workflow to improve employee time management and increase productivity.
  • Conducted employee evaluations to provide feedback and set expectations for future job performance.

Education

Bachelor of Science - Computer Science

University of Maryland Global Campus
College Park, MD
05.2017 - Current

Skills

    Project Management Logistics coordination

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Certification

[Reasoning, Data Analysis, and Writing Specialization], [Duke University | Coursera] - [11/16] Credential ID: HGUY2GETFNUN

Timeline

Operations Coordinator

Howard University
01.2022 - Current

Field Technician

Caldwell And Gregory
03.2018 - 01.2022

Bachelor of Science - Computer Science

University of Maryland Global Campus
05.2017 - Current

Sales Support Representative

AT&T
01.2016 - 03.2018

Inventory Auditor

Best Buy
01.2014 - 01.2016

Operations Manager

UPS
01.2011 - 12.2013

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Ole AbaloOperations Coordinator