Ole Abalo
Operations Coordinator
Seattle,WA
Summary
I am a Hardworking and passionate person with strong Technical, organizational, and employee management skills. I am eager to develop myself and others around me while striving to achieve targeted results from my personal and professional goals.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
2
2
Certificates
Work History
Operations Coordinator
Howard University
01.2022 - Current
- I collaborate with external and internal area managers to evaluate needs from the Bison One Card office and optimize operational plans to achieve those needs.
- I provided direction and guidance to internal teams in order to achieve targets.
- I implemented process improvement to shape organizational culture, optimize card distribution procedures for higher efficiency.
- I Introduce new methods, practices and systems to reduce turnaround time for ID card and general requests.
Field Technician
Caldwell And Gregory
03.2018 - 01.2022
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools and components.
- Adjusted machine settings to maximize performance and equipment longevity.
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Configured hardware devices and software to set up wireless payment systems for customers.
Sales Support Representative
AT&T
01.2016 - 03.2018
- Completed monthly sales reports to highlight trends and help with team strategizing.
- Performed data entry for sales figures, metrics and other customer data.
- Recorded and analyzed sales trends to assist with the development of sales strategies.
- Received and organized vendors samples for use by sales team.
- Collaborated with vendor development and support staff to resolve various issues impacting sales activities.
- Completed scheduled inventory counts and supply audits to track shrinkage and inform purchasing decisions.
Inventory Auditor
Best Buy
01.2014 - 01.2016
- Maintained strong, working knowledge of Standards for Professional Practice of Internal Auditing.
- Planned audits and audit activities to allocate necessary resources and determine consistency of plans with audit objectives.
- Reviewed daily sales reports and located discrepancies in data.
- Counted all physical inventory and generated department audit reports.
- Ran and analyzed monthly revenue risk reports for executive team.
Operations Manager
UPS
01.2011 - 12.2013
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated my 6 employee's performance, coached and trained them to improve any identified weak areas.
- Monitored workflow to improve employee time management and increase productivity.
- Conducted employee evaluations to provide feedback and set expectations for future job performance.
Education
Bachelor of Science - Computer Science
University of Maryland Global Campus
College Park, MD 05.2017 - Current
Skills
Project Management Logistics coordination
Financial Analysis Financial Reporting
Staff training/development Staff Management
Help desk support Technical Support
Operating system management
Relational Database Management
Certification
[Reasoning, Data Analysis, and Writing Specialization], [Duke University | Coursera] - [11/16] Credential ID: HGUY2GETFNUN
Timeline
Operations Coordinator
Howard University
01.2022 - Current
Field Technician
Caldwell And Gregory
03.2018 - 01.2022
Bachelor of Science - Computer Science
University of Maryland Global Campus
05.2017 - Current
Sales Support Representative
AT&T
01.2016 - 03.2018
Inventory Auditor
Best Buy
01.2014 - 01.2016
Operations Manager
UPS
01.2011 - 12.2013