Production Support Engineer with 6+ years of hands-on experience supporting high-frequency trading (HFT) systems, FIX connectivity, real-time trade data flows, and risk platforms in fintech environments. Proven expertise in troubleshooting and resolving production issues impacting front-office trading flows, ensuring 99.99% system uptime and zero-delay performance. Skilled in Linux/Unix administration, Python and Shell scripting, SQL database management, and supporting algorithmic trading platforms across multi-asset classes (equities, fixed income, derivatives). Excel at owning issues to resolution, liaising with traders and cross-functional teams, and developing monitoring tools to maintain stable production environments. Seeking to deliver high-touch support for quantitative trading infrastructure at QRT.
Overview
6
6
years of professional experience
Work History
Production Support | Integrations Engineer
Tradeweb
08.2023 - Current
Provided high-touch production support as primary escalation point for 100+ institutional clients, promptly investigating and resolving complex FIX Protocol, drop copy, and trade data flow issues impacting front-office trading operations.
Ensured daily availability of trading components (FIX connectivity, Kafka-based event streams, drop copy workflows, and risk systems) before market open, achieving 99.9% uptime and supporting petabyte-scale market data feeds.
Troubleshot and maintained real-time trading infrastructure across Linux/Unix environments, utilizing Python, Shell scripting, SQL, and Kafka to analyze logs, diagnose anomalies, and optimize performance for HFT operations.
Supported release management and production stability during 400+ cloud-based system migrations, ensuring zero disruption to algorithmic trading and manual execution workflows.
Managed static data configurations and regulatory reporting databases (SQL-based), ensuring compliance with FINRA/SEC standards and timely submission.
Developed and implemented monitoring tools and processes (leveraging AI-driven anomaly detection and Python scripting), improving onboarding efficiency by 200% and configuration times by 30%.
Liaised daily with internal engineering teams and external vendors to resolve trading infrastructure issues, maintaining robust exchange connectivity and multi-million-dollar HFT contracts.
Supported algorithmic trading platforms and dark pool integrations (OCEAN), streamlining FIX/API processes to reduce integration times by 30%.
Owned end-to-end issue resolution for front-office traders, delivering 95% client satisfaction through strong problem-solving, communication, and ownership of critical production incidents.
Product: Tradeweb Sweep is a cloud-native risk management system delivering real-time analytics, controls, and data aggregation for investment managers and broker-dealers. It supports multi-asset hedging, liquidity optimization, and regulatory compliance in high-frequency trading (HFT) environments.
QA Manager | Production Support Engineer
UBS
03.2020 - 07.2023
Delivered production support for client-facing trading platforms, troubleshooting web/API integrations and ensuring defect-free onboarding for algorithmic and basket order flows.
Automated monitoring and testing processes using Python scripting, Selenium, and Cucumber, reducing testing and issue detection time by 25% in production environments.
Collaborated with front-office traders and sales teams to resolve system issues, providing effective support for real-time trade processing and risk systems.
Supported production stability of high-volume dealer-to-dealer trading platforms, prioritizing and resolving issues across global client environments.
Developed Python scripts for data validation and anomaly detection on market data feeds, reducing manual troubleshooting efforts by 40%.
Automated testing and monitoring workflows using UFT/HP QTP, improving efficiency by 20% for high-frequency fixed income trading operations.
Product: Neo, integrated with Programme Trading Execution (PTE) OMS, is an electronic execution platform for algorithmic equity trading, enabling real-time trade processing and risk alerts for basket orders.
Education
Bachelor's in Banking, Master's in Banking - undefined
Odessa State Economic University
UKRAINE
01-2011
Skills
Operating Systems: Expert Linux/Unix administration; proficient Windows desktop/server environments