Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
Manager

Oleksandra Potapova

Manager
Chatsworth,CA

Summary

I have a diverse background with experience in management, front desk operations, and event management. In managerial roles, I've overseen teams, coordinated projects, and ensured smooth operations. My front desk experience has honed my customer service and organizational skills, while my event management background has equipped me with the ability to plan, execute, and coordinate events of various scales. Overall, my background has provided me with a well-rounded skill set that enables me to thrive in dynamic and fast-paced environments.

Overview

11
11
years of professional experience
3
3
Languages

Work History

Manager

Topanga Pet Resort
Topanga, CA
01.2023 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Defined clear targets and objectives and communicated to other team members.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.

Event Manager

Agrobuild
Odessa, Ukraine
09.2017 - 11.2022
  • Maintained and built comprehensive database of industry contacts, vendors and venues.
  • Ensured smooth transitions between program elements at live events through effective stage management techniques.
  • Oversaw logistics for multi-day events, including accommodations, transportation, and scheduling.
  • Coordinated transportation and parking arrangements for guests and vendors.

Front Desk Receptionist

Inter Lingua
Ukraine, Odesa
04.2013 - 07.2017
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Boosted staff morale through effective teamwork and clear communication amongst colleagues in various departments.
  • Spearheaded office supply inventory management, reducing costs by identifying necessary items before depletion occurred.
  • Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.

Education

Bachelor - English Language And Literature

Southern Ukrainian National Pedagogical University
Ukraine , Odesa
06.2021

Bachelor - Accounting And Business Management

Odesa I. I. Mechnykov State University
Ukraine, Odessa
06.2014

Skills

Written Communication

Software

Word, Excel, Power Point, Zoho One CRM, Kennel Connection

Interests

Event making, reading

Timeline

Manager

Topanga Pet Resort
01.2023 - Current

Event Manager

Agrobuild
09.2017 - 11.2022

Front Desk Receptionist

Inter Lingua
04.2013 - 07.2017

Bachelor - English Language And Literature

Southern Ukrainian National Pedagogical University

Bachelor - Accounting And Business Management

Odesa I. I. Mechnykov State University
Oleksandra PotapovaManager