Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Oleksandra Shandro

Palatine,IL

Summary

Multi-talented and collaborative Administrative Manager focused on business efficiency and operational improvements. Dedicated and decisive leader with strategic and forward-thinking mindset offering more than 4 years of experience. Analytical problem-solver and persuasive communicator with talent for creative solutions. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

5
5
years of professional experience

Work History

Administrative Manager

Swiatecznekosze
Warsaw, Mazowieckie
10.2020 - 12.2022
  • Developed and implemented administrative procedures to maximize efficiency.
  • Created and maintained filing systems for employee records, financial reports, and other documents.
  • Prepared regular progress reports to track budget expenditures, workflow, and performance metrics.
  • Coordinated with executive staff to ensure deadlines were met in a timely manner.
  • Organized meetings between executives and outside vendors or clients.
  • Oversaw the maintenance of office equipment, supplies, and facilities.
  • Interpreted company policies and procedures for employees at all levels of the organization.
  • Supervised a team of administrative assistants tasked with coordinating travel arrangements, scheduling appointments, and providing customer service support.

Restaurant Manager

Zivbusam
Chernivtsi
01.2018 - 12.2019
  • Ensured compliance with all food safety regulations and sanitation standards.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
  • Developed strategies for improved operational efficiency and customer satisfaction.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Conducted weekly team meetings to discuss performance issues and provide feedback.
  • Maintained detailed records of sales transactions and daily shift reports.
  • Created new menu items based on customer feedback and industry trends.

Education

BBA -

University of Trade And Economist
Chernivtsi
03-2022

Skills

  • Developing Policies and Procedures
  • Schedule Management
  • Vendor Negotiations
  • Resources Allocation

Languages

Ukrainian
Native/ Bilingual
Polish
Full Professional
Russian
Full Professional
English
Limited

Timeline

Administrative Manager

Swiatecznekosze
10.2020 - 12.2022

Restaurant Manager

Zivbusam
01.2018 - 12.2019

BBA -

University of Trade And Economist

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Oleksandra Shandro