Olen Hale
Raeford,NC
Summary
Proficient Armed Security Officer skilled in strategies for preventing incidents, investigating problems and detailing unauthorized personnel. Offering remarkable work ethic and observation skills. Seeking to bring 6 years' experience in security to a long-term position. Successful at reducing criminal activity, unauthorized access and vandalism on facility grounds. Well-versed in carefully evaluating and tracking personnel and packages. Eagle-eyed Security Guard bringing 6+ years of security experience. Trained in conflict de-escalation strategies, behavior management and defensive tactics. Well-versed in protecting entrances, conducting patrols and monitoring CCTV feeds. Observant Armed Security Officer accustomed to working alone to maintain security at facilities. Knowledgeable about detecting and preventing incidents, reporting crime and providing basic first aid. Thorough understanding of enforcement policies coupled with deep familiarity of safety equipment. Background includes making a positive impact on security at a Hospital facility by completing patrols, reviewing feeds and scanning incoming people, vehicles and items. Enthusiastic about offering skills to a new company in need of a highly-qualified security professional. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Armed Security Officer
Allied Universal Security Services
Fayetteville, NC
02.2022 - Current
- Patrolled assigned areas to detect suspicious activities and persons.
- Conducted security checks on personnel entering and exiting the premises.
- Monitored surveillance cameras to detect any criminal activity or violations of policy.
- Responded quickly and appropriately to emergency situations, including medical emergencies, fire alarms, bomb threats.
- Investigated reported incidents such as theft, vandalism, trespassing.
- Interacted with customers in a professional manner while providing directions or responding to inquiries.
- Assisted in maintaining order during large events or gatherings.
- Maintained logs of all security-related incidents and submitted reports regularly to supervisor.
- Performed daily inspections of security equipment such as gates, locks, alarm systems, radios., ensuring that they were operating properly.
- Adhered to company policies regarding access control procedures for visitors and guests and contractors.
- Conducted regular patrols of the facility grounds using both vehicle and foot patrol methods.
- Participated in training exercises related to emergency response protocols.
- Followed established protocol for responding to alarms or other emergency situations.
- Provided escorts for authorized personnel entering restricted areas within the facility.
- Assisted in the development of new security protocols based on changes in technology or environment.
- Communicated effectively with team members while coordinating efforts during shifts.
- Performed routine maintenance tasks such as checking doors and windows for proper locking mechanisms and replacing light bulbs as needed.
- Maintained order and safety while providing customer service and information to facility visitors.
- Investigated reported incidents to protect company assets.
- Evaluated credentials of personnel and provided temporary badges to visitors.
- Maintained safety of residents by conducting foot patrols, monitoring vehicle traffic and identifying unauthorized persons or vehicles on premises.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Monitored building access and identified all officials and employees before authorizing entrance.
- Patrolled large commercial facility on irregular schedule to look for suspicious activities.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Maintained high levels of alertness throughout shifts.
- Identified suspicious activity to determine appropriate response.
- Provided friendly and professional assistance to employees, visitors and customers.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
Security Guard
Cary Health And Rehabilitation Center
Cary, NC
05.2019 - 08.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Patrolled and monitored premises in company vehicle, on bicycle and by foot
- Secured premises and personnel by patrolling property and monitoring surveillance equipment
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites
- Responded quickly to incidents and assessed active situations for security concerns
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations
- Responded quickly to emergency situations to assess and deflect issues
- Checked and verified photo identification prior to granting facility access
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises
- Secured personal and company goods against robbery, vandalism and illegal entry
- Permitted entry with escort for approved persons into secure locations
- Completed full building and grounds patrols every Timeframe to spot and investigate concerns
- Monitored employee activities, confirming compliance with security regulations
- Oversaw entry and exit of up to Number employees and visitors daily
- Worked independently and collaboratively to resolve urgent issues to protect lives and property
- Reported irregularities such as fire and safety hazards to maintenance
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies
- Identified violators and escorted departing personnel to guard against theft of property
- Contacted law enforcement in case of unauthorized persons, documents and materials
- Participated in staff meetings, special events and professional development activities
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Conducted daily security patrols of assigned areas.
- Enforced safety regulations and monitored access control points.
- Investigated suspicious activity and reported findings to management.
- Responded to alarms, emergencies, and disturbances.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Observed surveillance cameras for any suspicious activity or intruders.
- Provided customer service assistance to staff and visitors in a professional manner.
- Assisted with searches of personnel, vehicles, packages.
- Monitored closed circuit television systems.
- Issued visitor badges and access cards to authorized personnel.
- Completed incident reports regarding violations of policies or procedures.
- Administered first aid when necessary in accordance with training guidelines.
- Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
Floor Technician
Teya Services
Fort Bragg, NC
03.2017 - 04.2019
- Quietly waxed, buffed and vacuumed floors in Type organization
- Inspected equipment regularly and kept detailed records of floor cleaning supply inventories
- Used Type equipment and Tool to clean and maintain Type floors
- Cleared trash and debris from over Number rooms and office areas regularly
- Used power scrubbing and waxing machines to scrub and polish floors
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets
- Promoted building security by locking doors and checking electrical appliances for safety hazards
- Performed daily facility checklists for cleaning floors, wiping down glassed with entryways and collecting trash
- Emptied waste paper and other trash from premises and moved to appropriate receptacles
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors
- Responded immediately to calls from personnel to clean up spills and wet floors
- Maintained optimal supply levels to meet daily and special cleaning needs
- Maintained floor cleaning and waxing equipment
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals
- Identified repair needs and major maintenance concerns, and escalated issues to management
- Supervised supplies in inventory and submitted reorder requests.
- Swept and mopped floors to maintain cleanliness.
- Vacuumed carpets, rugs, and upholstered furniture.
- Cleaned hard-surface floors with mops, scrubbers, or other cleaning equipment.
- Moved furniture and other objects as necessary for floor maintenance.
- Stripped old wax from floors using chemical strippers and scrapers.
- Inspected floors for signs of wear or damage and repaired accordingly.
- Checked machinery for proper functioning before use.
- Performed regular maintenance on machinery used for floor care tasks.
- Identified any potential safety hazards around the worksite area.
- Ensured all safety protocols were followed when operating power tools and equipment.
- Kept accurate records of supplies used during each shift.
- Restocked supplies as needed between shifts to ensure adequate supply levels at all times.
- Adhered to all company policies regarding health and safety regulations.
- Maintained a safe working environment by adhering to OSHA standards.
- Provided customer service by addressing customer complaints in a timely manner.
- Monitored work areas to ensure that no debris was left behind after cleaning.
- Reported any discrepancies to supervisor immediately upon discovery.
- Followed established procedures for hazardous materials disposal.
- Consulted with supervisor on any issues related to floor maintenance tasks.
- Stripped, sealed and polished floors.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Followed company uniform, performance and security policies with every job.
- Kept business entrances clean, tidy and professional in appearance.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
Floor Technician
Greens Commercial Cleaning
Fayetteville, NC
05.2016 - 10.2016
- Quietly waxed, buffed and vacuumed floors in Type organization
- Cleared trash and debris from over Number rooms and office areas regularly
- Inspected equipment regularly and kept detailed records of floor cleaning supply inventories
- Used Type equipment and Tool to clean and maintain Type floors
- Used power scrubbing and waxing machines to scrub and polish floors
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets
- Promoted building security by locking doors and checking electrical appliances for safety hazards
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash
- Emptied waste paper and other trash from premises and moved to appropriate receptacles
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors
- Responded immediately to calls from personnel to clean up spills and wet floors
- Maintained optimal supply levels to meet daily and special cleaning needs
- Maintained floor cleaning and waxing equipment
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals
- Identified repair needs and major maintenance concerns, and escalated issues to management
- Supervised supplies in inventory and submitted reorder requests.
Floor Technician
AJ Services
Fort Bragg, NC
08.2012 - 09.2015
- Quietly waxed, buffed and vacuumed floors in Type organization
- Cleared trash and debris from over Number rooms and office areas regularly
- Inspected equipment regularly and kept detailed records of floor cleaning supply inventories
- Used Type equipment and Tool to clean and maintain Type floors
- Used power scrubbing and waxing machines to scrub and polish floors
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets
- Promoted building security by locking doors and checking electrical appliances for safety hazards
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash
- Emptied waste paper and other trash from premises and moved to appropriate receptacles
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors
- Responded immediately to calls from personnel to clean up spills and wet floors
- Maintained optimal supply levels to meet daily and special cleaning needs
- Maintained floor cleaning and waxing equipment
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals
- Identified repair needs and major maintenance concerns, and escalated issues with management
- Supervised supplies in inventory and submitted reorder requests.
Ammunition Specialist
US Army
Fayetteville, NC
04.2007 - 06.2011
- Trained personnel on safe ammunition handling to prevent injuries and accidents
- Accurately completed all paperwork and documentation related to receiving and transfer of ammunition
- Handled inspection, inventory and issuance of ammunition to teams of soldiers
- Supervised personnel and offered extensive mentoring and training assistance
- Drove and operated heavy and light wheeled trucks and tracked vehicles
- Used Software to manage inventory of materials and ammunition in supply stock
- Efficiently oriented and fired weaponry to smoothly eliminate enemy positions, vessels and personnel
- Completed Timeframe inspections and any basic repair need to uphold strict performance standards
- Operated in reduced visibility environments using infrared and starlight-enhancing night vision devices and targeting
- Oversaw field planning and coordination in full compliance with established command structures and detailed combat orders
- Set up Type weapons, command and control systems to contribute to successful Type operations
- Supported Location combat operations by employing ground weaponry such as Type and Type
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Carried out day-day-day duties accurately and efficiently
- Demonstrated respect, friendliness and willingness to help wherever needed
- Worked flexible hours; night, weekend, and holiday shifts
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Personal Apprentice
Airforce
Fayetteville, NC
08.1995 - 12.1998
- Followed safety protocols to avoid accidents
- Prepared worksite by setting up required tools and supplies
- Prioritized and accomplished multiple tasks within established timeframes
- Positioned and held materials for senior professionals to complete work
- Moved items and tools from truck to work locations
- Reported unsafe situations or service-related issues to appropriate personnel
- Cleaned worksite by safely removing hazardous materials and debris.
Ground Patrol
08.1995 - 11.1999
- Attentive and Observant Security Regulation Enforcement Intrusion Detection Team Player Pattern Recognition Intruder Response and Removal Fire Department Communication Employee and Visitor Screening Intruder Removal Security Operations Experience Superb Surveillance Skills Patient Transport Corrective Actions Dock Loading Community Events Sanitation Checks Firearms Expertise Safety and Security Crisis Situations Bag Screenings Maintenance Requirements Asset Securing Standards of Excellence Foot and Vehicle Patrol Security Procedures Knowledge Facility and Grounds Patrol Physical Combat Premises Patrols Online Learning Weapons Screening Secure Transportation Adaptable and Flexible Park Rules and Regulations Customer Inquiries Call and Complaint Investigation Motor Vehicle Escort Property Inspection Baggage Screening Cooperative Attitude Stairs and Railings Screening Wands Personal Protection Traffic Direction Smoke Alarms Assertiveness
Education
High School Diploma -
Jones High School
Orlando, FL06-1994
Skills
- Search and Seizure
- Evidence Storage
- Staff Monitoring
- Defensive Strategies
- Grounds Patrols
- Public Safety
- Equipment Inspection
- Alarm Response
- Guest Relations
- Injury Prevention
- Report Writing
- First Responder Experience
- Security Planning
- Crime Prevention
- Tactical Training
- Radio Communication
- Access Control
- Emergency Response
- Computer Skills
- Incident Documentation
- Patrol Procedures
- Safety Control
- Physical Fitness
- Investigative Skills
- Surveillance Monitoring
- Vehicle Patrol
- Staff Assistance
- Firearms Proficiency
- Defensive Tactics
- De-Escalation Techniques
- Conflict De-Escalation
Certification
- CPR Certified
- PPSB
- Combat Life Saving Course
Languages
English
Professional
Accomplishments
- Employee Of The Month
References
References available upon request.
Timeline
Armed Security Officer
Allied Universal Security Services
02.2022 - Current
Security Guard
Cary Health And Rehabilitation Center
05.2019 - 08.2021
Floor Technician
Teya Services
03.2017 - 04.2019
Floor Technician
Greens Commercial Cleaning
05.2016 - 10.2016
Floor Technician
AJ Services
08.2012 - 09.2015
Ammunition Specialist
US Army
04.2007 - 06.2011
Personal Apprentice
Airforce
08.1995 - 12.1998
Ground Patrol
08.1995 - 11.1999
High School Diploma -
Jones High School
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