A proven leader and compassionate caregiver, I excelled at Senior Spirit Medical Day Center by enhancing patient health outcomes and satisfaction through exceptional personal care and effective team collaboration. Leveraging strong communication and problem-solving skills, I drove improvements in care plans and service delivery, significantly contributing to organizational goals. Proficient in organizing medications, doctor appointments, and personal activities. Caring, organized, and friendly with excellent interpersonal skills.
Overview
16
16
years of professional experience
Work History
Care Provider
Senior Spirit Medical Day Center
10.2020 - 10.2022
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
Organized medication and provided reminders according to schedule.
Reduced patient anxiety and stress through effective communication and active listening skills.
Collaborated with interdisciplinary healthcare teams to develop individualized care plans tailored to each patient''s needs.
Promoted social, emotional, and physical health through diverse activities.
Arranged transportation and accompanied patients to doctors' offices and errands.
Consulted with supervisors to assess cases and plan strategies for enhancing care.
Delivered high-quality personal care services that improved overall health outcomes for patients with various medical conditions or disabilities.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Enhanced patient comfort by providing compassionate and attentive care.
Adapted caregiving approach based on individual cultural differences among diverse patient populations.
Monitored patients'' vital signs and reported any abnormalities to the supervising nurse or physician for timely intervention.
Adapted environments to meet changing physical and mental conditions.
Monitored and assisted residents through individual service plans.
Increased patient satisfaction by promptly addressing concerns or complaints and taking corrective action when necessary.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Manager
Cheap Charlies Plumbing Service INC
06.2013 - 10.2017
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Maximized performance by monitoring daily activities and mentoring team members.
Cross-trained existing employees to maximize team agility and performance.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Developed and maintained relationships with customers and suppliers through account development.
Improved safety procedures to create safe working conditions for workers.
Developed and implemented business strategies to achieve business goals and stay competitive.
Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Manager of Accounts and Finance
Abra-Cadabra Plumbing And Heating INC
03.2007 - 04.2009
Handled accounts payable and receivable functions, ensuring timely payment processing and collection efforts.
Processed payroll for employees and reported payroll taxes for organization.
Developed annual and multi-year budgets to meet organizational needs.
Established solid relationships with external partners including banks, auditors, vendors, and clients to support business objectives.
Processed vendor payments, invoices and account statements.
Optimized cash flow management, leading to improved liquidity for the organization.
Assisted staff with questions about budgets, disbursements and other financial matters.
Maintained policy, procedure and regulatory compliance business-wide.
Played a crucial role in supporting organizational growth by providing expert financial advice during mergers and acquisitions activities.
Mentored junior finance staff members, fostering a culture of continuous learning and professional development.
Prepared internal and regulatory financial reports, balance sheets and income statements.
Education
Bachelor of Science - Psychology And Psychiatric Rehabilitation
Kean University
Union, NJ
05.2026
Associate of Arts - Psychology
Union County College
Cranford, NJ
05.2021
Quick Books Tech - Accounting
Technical Institute of America
New York, NY
05.2018
BBA - Audit And Accounting
Commerce Academy
Ukraine
05.2002
Skills
Activity Supervision
Family Education
Companionship skills
Rehabilitation support
Social interaction
Emotional Support
Personal Care
Medical Documentation
Recreational Activities
Meal Preparation
Healthcare coordination
Stress reduction techniques
Exercise Encouragement
Mental Health Support
Elderly Care
Personal Hygiene Assistance
Respectful and Compassionate
Relationship Building
Time Management
Behavior redirection
Patient Care
Client documentation
Ukrainian, Russian Fluency
Problem-Solving
Daily living assistance
Dependable and Responsible
Verbal and written communication skills
Strong Ethics
Filing and data archiving
Childcare experience
Cooking meals
Fast Learner
Caring Companionship
Clear Communication
Documentation and Recordkeeping
Languages
Ukrainian
Native or Bilingual
Russian
Professional Working
Timeline
Care Provider
Senior Spirit Medical Day Center
10.2020 - 10.2022
Manager
Cheap Charlies Plumbing Service INC
06.2013 - 10.2017
Manager of Accounts and Finance
Abra-Cadabra Plumbing And Heating INC
03.2007 - 04.2009
Bachelor of Science - Psychology And Psychiatric Rehabilitation