Work with clients
Olena Diachenko
Barista
Orange,CA
Summary
Enthusiastic and certified barista with a passion for coffee culture and customer service. Recently completed barista training with hands-on experience in espresso preparation, latte art, and brewing techniques. Eager to apply my skills in a café environment, deliver high-quality beverages, and create a welcoming space for customers.
Overview
6
6
Education
Associate of Science -
GRETB FET Centre
Ireland, WV 01.2023 - 02.2023
Additional Experience
Customer Service Associate
Manager— [Kharkiv, Ukraine]
[05\2020] – [02, 2022]
- Assisted customers with orders and ensured a positive service experience.
- Maintained a clean and organized workspace, contributing to an efficient team environment.
- Demonstrated effective communication and problem-solving skills in a fast-paced setting.
Skills
- Barista Training: Completed barista course with hands-on experience in espresso extraction, milk frothing, and latte art
- Customer Service: Friendly and communicative, with a dedication to providing an excellent customer experience
- Attention to Detail: Skilled in maintaining cleanliness, ensuring order accuracy, and crafting visually appealing drinks
- Adaptability: Quick to learn and adapt, with a positive attitude in fast-paced environments
- Team Collaboration: Ready to contribute and work effectively with a team to provide smooth, efficient service
Certifications
Certified Barista – [Gretb COMMUNITY EDUCATION/Galway City Partnership/ SICAP/ EUROPEAN UNION] Barista training with GRETB
Relevant Experience
Barista Training Course
[BARISTA TRAINING, GRETB] — [Dunmore, Ireland]
[01 2023] – [02, 2023]
- Gained hands-on experience in coffee brewing techniques, including espresso, pour-over, and cold brew.
- Learned how to operate espresso machines, grinders, and other coffee equipment safely and efficiently.
- Practiced customer interaction and order-taking simulations to enhance speed and accuracy in a café setting.
- Developed foundational skills in latte art and milk frothing for cappuccinos and lattes.
References
Available upon request
Timeline
Associate of Science -
GRETB FET Centre
01.2023 - 02.2023
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