Olena Dubyna
Cheektowaga,NY
Summary
I moved to USA 2 years ago, for this time, I learnt English from zero to B1 level, I moved on my career ladder from dishwasher to bartender, I am easygoing person, hardworker, person who knows that difficulties lead to achievements, I enjoy talking with people, I build my own relationships with each customer, they love me and come again and again. I have bunch of positive reviews about my working skills such as attentiveness, communication skills, knowledge of dishes, kindness. My manager has then printed, so I can provide it for interview
Overview
4
4
years of professional experience
Work History
Bartender
Olive Garden
12.2024 - Current
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Server
Olive Garden
01.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Sales Associate
Marshalls
03.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Sales Manager
Gepur
05.2021 - 02.2022
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Sales Associate
Gepur
11.2020 - 02.2022
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
Bachelor Of Arts - TV-hosting
Kyiv National University of Culture And Art
Ukraine 06.2024
Skills
- Outgoing personality
- Engaging personality
- Menu memorization
- Service-oriented mindset
- Food service
- Cash and credit transactions
- Able to stand number hours
- Fast learner
- Honest and dependable
- Responsible serving
- Bussing and serving
- Payment processing
- Strong multitasking
- Customer service
- Team player attitude
Languages
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
English
Professional Working
Polish
Elementary
Timeline
Bartender
Olive Garden
12.2024 - Current
Server
Olive Garden
01.2024 - Current
Sales Associate
Marshalls
03.2023 - 01.2024
Sales Manager
Gepur
05.2021 - 02.2022
Sales Associate
Gepur
11.2020 - 02.2022
Bachelor Of Arts - TV-hosting
Kyiv National University of Culture And Art
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