Summary
Overview
Work History
Education
Skills
Certification
Age
Personal Information
Hobbies and Interests
Timeline
Generic

OLENA KATINO

Lincolnton,NC

Summary

Stress resistance Communication skills Responsibility Attentiveness Determination Quick learner Excellent MS Excel knowledge (functions, pivot tables, big data analysis, building graphs and diagrams) Confident PC user (macOs, Windows) Work in the 1C system. I'm currently familiarizing myself with Quickbooks. Building processes based on a cloud server "Corezoid" Online promotion for the target audience. Directmarketing Copywriting Experience in writing layouts for email messages Web design skills in Figma and After Effects (completed UX/UI-design courses)

Overview

16
16
years of professional experience
1
1
Certification

Work History

WAREHOUSE EMPLOYEE

HSC, LLC
12.2023 - 04.2024
  • Warehouse management
  • Putting the warehouse of parts, consumables, and tools in order: sorting and redistribution
  • Warehouse inventory
  • Maintaining a production warehouse for metals, fabric, paint, foam rubber, plywood.

DEPUTY DIRECTOR OF THE DEPARTMENT OF BUDGETARY ORGANIZATIONS OF THE HEAD OFFICE

JSC CB "PRIVATBANK"
12.2017 - 12.2023
  • Managing the "Student ID" project (menu in the Privat24 Bank application) as the project customer: designing the layout of a separate menu, developing functionality, writing Technical Specifications, meetings with a team of designers, business analysts and developers, implementation, support and development of the project for students
  • Conducting promotional campaigns
  • The project was among the Bank's top ten startups
  • We planned to bring the project to the state level and held negotiations with the Ministry of Education.

DEPUTY HEAD OF THE PAYMENTS AND TRANSFERS DEPARTMENT OF THE MAIN OFFICE

JSC CB "PRIVATBANK"
03.2017 - 11.2017
  • Issuing parts, materials and tools to employees
  • Accounting materials and materials write-off of materials from the warehouse
  • Entering checks and invoices into 1C
  • Monitoring leftover materials, comparing prices from suppliers, ordering materials
  • Participation in unloading metal, gas cylinders and other goods for production from suppliers
  • Issuance of route sheets to employees and daily maintenance of a file on the number of parts produced and the time spent on them (metal chairs and tables)
  • To determine the production plan and calculate the cost of products
  • Control over the status of released products
  • Stages of readiness, whether fabric, paint, metal has been ordered in the required quantity
  • Partial participation in calculating the amount of fabric, choosing and ordering paint
  • Work with personnel: issuing production, construction and repair tasks to employees at the beginning of the day, marking the status of tasks at the end of the working day in the "Trello" task tracker
  • Assistance during the registration of new employees, consultations on accrued salary amounts.

CHIEF MANAGER OF THE MASS PAYMENTS DEPARTMENT OF THE HEAD OFFICE

JSC CB "PRIVATBANK"
11.2014 - 03.2017
  • Assistance and adjustment of the work of regional managers on salary and student projects of budgetary organizations
  • Planning the order of plastic cards for Bank branches
  • Updating the page on the PrivatBank website for its projects
  • Assign tasks to two subordinates and monitor their implementation
  • Carrying out of promotional actions for Bank's customers: analyzing clients' expenditures, development of options with proposals for them, forecast of expected profit after promotional, submitting the initiative to the Marketing Committee for approval, preparing the necessary materials (selection of target audience, texts, visuals, placing the information on the Bank's promotions page, communicating the information about the launch of the action to all interested employees).

LEADING SPECIALIST IN BUSINESS PROCESS PLANNING AT THE HEAD OFFICE

JSC CB "PRIVATBANK"
04.2013 - 11.2014
  • Preparing presentations on progress in my work at Scheduled Weekly Meetings
  • Development of communication strategy with clients: definition of communication goal, target audience, identification of hypothesis (supposed action of client after communication with it), writing texts for communication, ordering visual images and adding them to the text
  • Selection of communication channels for the target audience
  • Summing up of results after communications: analysis of implemented target actions, calculation of efficiency of conducted communications, analysis and development of options for increasing conversion of communications and customer response
  • Construction of communication scenarios in the service "Sender" on the basis of the cloud conveyor "Corezoid".

E-BUSINESS CENTER SPECIALIST

JSC CB "PRIVATBANK"
11.2012 - 01.2013
  • Development of communication strategy with clients
  • Summing up results after communications
  • Construction of communication scenarios in the service "Sender" on the basis of the cloud conveyor "Corezoid"
  • One of the most successful is setting up the payment process in the restaurant and getting tips for the waiter
  • Internal resource management "Guide by profession", description of processes, instructions
  • Providing employee access to bank PCs and admin panels
  • Building processes in a cloud service "Corezoid" (multi-level escalation of incidents).

CONTACT CENTER OPERATOR

JSC CB "PRIVATBANK"
01.2010 - 11.2012
  • Conducting interviews for the vacancy "Contact Center Operator"
  • Work in the internal banking PC "PrivatDoc"
  • Maintaining the Bank's information resource on Wiki, describing processes and instructions
  • Drawing up standard dialogues for operators
  • Consulting corporate clients by telephone mode
  • Counseling clients
  • Sales of bank products
  • Making loans and deposits
  • Work with documentation.

ECONOMIST OF THE INDIVIDUAL CLIENT LENDING DEPARTMENT

OJSC HOME CREDIT BANK
07.2008 - 01.2009

Education

BACHELOR - ENGLISH LANGUAGE AND LITERATURE

OLES HONCHAR DNIPRO NATIONAL UNIVERSITY
Dnipro, Dnipropetrovsk Oblast
01.2013

MASTER - ORGANIZATIONAL MANAGEMENT

DNIPROVSKIY STATE TECHNICAL UNIVERSITY
Dneprodzerzhinsk, Dnipropetrovsk Oblast
01.2008

Skills

  • Distribution
  • Loading and unloading
  • Order Picking
  • Shipping and receiving
  • Packaging and Labeling

Certification

CERTIFICATE 48001205

Age

37

Personal Information

  • Title: ASSISTANT ACCOUNTANT/WAREHOUSE MANAGER/COPYWRITER
  • Date of Birth: 05/28/1986

Hobbies and Interests

riding a scooter, board games, bead weaving

Timeline

WAREHOUSE EMPLOYEE

HSC, LLC
12.2023 - 04.2024

DEPUTY DIRECTOR OF THE DEPARTMENT OF BUDGETARY ORGANIZATIONS OF THE HEAD OFFICE

JSC CB "PRIVATBANK"
12.2017 - 12.2023

DEPUTY HEAD OF THE PAYMENTS AND TRANSFERS DEPARTMENT OF THE MAIN OFFICE

JSC CB "PRIVATBANK"
03.2017 - 11.2017

CHIEF MANAGER OF THE MASS PAYMENTS DEPARTMENT OF THE HEAD OFFICE

JSC CB "PRIVATBANK"
11.2014 - 03.2017

LEADING SPECIALIST IN BUSINESS PROCESS PLANNING AT THE HEAD OFFICE

JSC CB "PRIVATBANK"
04.2013 - 11.2014

E-BUSINESS CENTER SPECIALIST

JSC CB "PRIVATBANK"
11.2012 - 01.2013

CONTACT CENTER OPERATOR

JSC CB "PRIVATBANK"
01.2010 - 11.2012

ECONOMIST OF THE INDIVIDUAL CLIENT LENDING DEPARTMENT

OJSC HOME CREDIT BANK
07.2008 - 01.2009

BACHELOR - ENGLISH LANGUAGE AND LITERATURE

OLES HONCHAR DNIPRO NATIONAL UNIVERSITY

MASTER - ORGANIZATIONAL MANAGEMENT

DNIPROVSKIY STATE TECHNICAL UNIVERSITY

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