Olena Petrova

• Assisted patients with rehabilitation exercises and mobility recovery

• Worked with neurological and orthopedic patients

• Monitored patient safety during therapeutic activities

• Collaborated with physicians and healthcare staff

• Assisted with patient functional recovery programs

• Coordinated interdisciplinary team meetings to optimize patient care and treatment strategies.
• Developed individualized rehabilitation plans tailored to patient needs and goals.
• Educated patients and families about rehabilitation techniques and post-treatment care instructions.

• Assisted healthcare professionals in providing medical care to underserved communities. Implemented a long-term pricing experiment that improved customer lifetime value by 22%

• Contributed to organizing and executing health screening events to promote community well-being.

• Educated patients about preventive health measures and proper medication adherence.

• Responsible for developing care plans, coordinating patient care services, and ensuring patients receive the necessary medical treatment.
• Managed patient flow, scheduled appointments & procedures, and ensured a smooth patient experience.
• Maintained medical records accurately and ensured compliance with privacy regulations.
• Consulted with healthcare providers, evaluate patient progress, and assisted with securing funding for medical care.
• Performed administrative duties, including patient registration, insurance verification and documents processing.

• Ensure compliance with healthy, safety, food handling, and hygiene standards.
• Ensure customer satisfaction with all aspects of the restaurant and dining experience.
• Handles customer complaints, resolving issues in a diplomatic and courteous manner.

• Provided exceptional customer service in fast-paced dining environment.
• Managed food and beverage orders, ensuring accuracy and prompt delivery.
• Collaborated with kitchen staff to streamline service efficiency during peak hours.
• Trained new team members on restaurant procedures and best practices.
• Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.

• Processed customer transactions accurately using point-of-sale systems.
• Maintained organized cash drawers, ensuring proper change and payment handling.
• Assisted customers with product inquiries, providing excellent service and support.
• Monitored inventory levels, restocking products as necessary to meet demand.
• Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.