Olesya Karpenko
Chief Administrative Officer
Swannanoa,NC
Summary
Was born in Russia in christian family. Excepted Christ as my personal Lord and Savior in 1998 and was baptized in 2001.
Happily married and have 2 children.
Actively participate in the life of the church throughout all my life. At present I am a member of First Slavic Baptist Church of Asheville (since 2005), where I have a privilege to serve as a choir director. Also I work with our youth and kids; member of our church audit committee ; help in organizing VBS and church summer camps.
Overview
27
27
years of professional experience
Work History
Chief Administrative Officer
SlabCloud LLC
02.2017 - Current
- Assist in developing and implementing administrative policies and procedures.
- Maintain internal accuracy and transparency controls in accounting and bookkeeping.
- Manage office supplies inventory, ensuring availability of essential materials.
- Maintained accurate records and documentation for compliance purposes.
- Collaborated with executive leadership to develop long-term strategies for sustained growth and success.
- Maintain and processed invoices, deposits, and money logs.
- Track expenses and income for business while organizing and maintaining bank statements for checking accounts.
- Maintain accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Assist with budget preparation and monitoring, contributing to better expense control.
Choir Director
First Slavic Baptist Church of Asheville
01.2011 - Current
- Design and implement vocal training programs for diverse choir members.
- Conduct regular rehearsals, enhancing ensemble performance.
- Rewrote original scores to adapt to different musical genres and styles.
- Mentor junior conductors, fostering their development and leadership skills.
- Organize community outreach events.
- Enhance choir performance by implementing innovative rehearsal techniques and strategies.
- Streamlined administrative processes for scheduling rehearsals, coordinating performance logistics, and managing budgetary concerns.
- Developed clear performance expectations and guidelines for choir members, promoting a high standard of professionalism during rehearsals and concerts.
- Maintain calendars of events and assisted in event planning.
Operations Manager, Bookkeeper, Dispatcher
YB Transport, LLC
11.2011 - 04.2020
- Coordinated daily transportation schedules for fleet optimization and timely deliveries.
- Managed communication between drivers, clients, and logistics teams to resolve issues promptly.
- Managed customer accounts and invoicing.
- Answered phone calls and responded to customer emails.
- Scheduled and organized delivery routes.
- Collaborated with maintenance teams to schedule vehicle repairs, minimizing downtime for the fleet.
- Processed paperwork accurately and efficiently to maintain compliance with industry regulations and standards.
- Coordinated emergency response efforts during incidents or accidents involving company vehicles for swift resolution.
- Assisted in the recruitment process for new drivers.
- Negotiated rates with brokers.
- Developed and maintained relationships with external vendors and suppliers.
- Assisted in recruiting, hiring and training of team members.
- Managed accounts payable and receivable processes to ensure timely and accurate financial reporting.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
Bank Teller
Bank of America
01.2007 - 05.2010
- Processed customer transactions efficiently, ensuring accuracy and adherence to banking protocols.
- Assisted customers with account inquiries, providing exceptional service and resolving issues promptly.
- Maintained cash drawer integrity through diligent balancing and reconciliation procedures.
- Trained new tellers on operational procedures, enhancing team performance and service delivery.
Waitstaff Manager
Birchwood Manor
09.2001 - 07.2005
- Supervised waitstaff operations to ensure high service standards and guest satisfaction.
- Trained and mentored staff on effective customer service techniques and menu knowledge.
- Facilitated conflict resolution among staff to maintain a positive work environment and team cohesion.
- Optimized table turnover rate by monitoring meal progress and anticipating guest needs proactively.
- Ensured smooth operations during high-volume periods by coordinating closely with other managers across departments.
- Coordinated with kitchen staff to maintain timely communication and order accuracy.
Cashier
Dollar Tree Stores
01.1999 - 09.2001
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances and managed cash handling procedures.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Assisted in merchandising efforts by restocking shelves and organizing product displays.
Education
Bachelor of Science - Accounting And Finance
Caldwell University
Caldwell, NJ05-2005
Skills
- Customer service
- Organizational leadership
- Operations management
- Strategic planning
- Project management
- Process improvement
- Teamwork
- Problem-solving
- Attention to detail
- Work with Microsoft Office, Excell, Power Point, Adobe Premier, Adobe Photoshop, Lightroom
Languages
English
Russian
Timeline
Chief Administrative Officer
SlabCloud LLC
02.2017 - Current
Operations Manager, Bookkeeper, Dispatcher
YB Transport, LLC
11.2011 - 04.2020
Choir Director
First Slavic Baptist Church of Asheville
01.2011 - Current
Bank Teller
Bank of America
01.2007 - 05.2010
Waitstaff Manager
Birchwood Manor
09.2001 - 07.2005
Cashier
Dollar Tree Stores
01.1999 - 09.2001
Bachelor of Science - Accounting And Finance
Caldwell University