Summary
Overview
Work History
Education
Skills
Certification
Acknowledgment And Qualifications
Leadership Experience
Timeline
Generic

Oletha Brown

Houston

Summary

Dynamic leader focused on departmental growth and performance efficiency in the Consumer Services division. Expertise in aligning strategic initiatives with educational goals, enhancing team effectiveness, and improving student outcomes through tailored curriculum and innovative training workshops that align with institutional goals.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Cosmetology Professor

San Jacinto College
01.2010 - Current
  • Taught customer service to students for work skills readiness, developing syllabus and lesson plans for each assigned course based on certification requirements.
  • Prepare and grade examinations based on the course objective, published exam schedule, and return assignments while being accountable for achieving enrollment goals for new classes.
  • Delivered continuous feedback and coaching to enhance customer and employee experience.
  • Attended faculty meetings and graduations, cultivating relationships to provide product demonstrations and employment opportunities for students while offering references for future employment.
  • Organized Emotional Intelligence seminar for students in Fall 2024 and 2025.

Office Manager

GB Unlimited Transportation LLC
01.2019 - 01.2026
  • Oversaw human resources department of 3 team members, liaising between senior management and employees to enhance company-employee relations.
  • Researched, recruited, staffed, onboarded, and trained new company hires.
  • Administered payroll and company benefits packages, organized team-building meetings and outings, and planned shipments from production to end-user while tracking orders using functional systems.
  • Coordinated with warehouse workers to ensure proper storage and distribution of products while monitoring transportation costs and filing shipping documents according to regulations.

Education

Doctoral Candidate - Educational Leadership

National American University
Rapid City, SD
05-2027

M.Ed. - Educational Technology/Curriculum-Secondary Education

University of Houston
Victoria, TX
01-2023

M.Ed. - Adult Education

University of Houston
Victoria, TX
01-2020

Bachelor of Science - Management

National American University
Rapid City, SD
01-2018

AAS-Cosmetology Instructor -

North Harris College
01-2007

Certified Cosmetology Instructor - Licensed TX Cosmetology Operator Instructor

San Jacinto College
01-2004

Skills

  • Cosmetology Techniques
  • Curriculum design
  • Curriculum Strategy
  • Training workshops
  • LMS instruction
  • Assessment of Needs
  • Ongoing support
  • Continuous improvement
  • Data analysis
  • Team Building Initiatives
  • Facilitation skills
  • Coaching
  • Creative thinking
  • Time management
  • Effective communication
  • Effective communication

Certification

  • Certified Mental Health First Aid (MHFA), National Council for Behavioral Health, 06/23-06/26
  • EdTech: Instructional Innovations, 04/17/24
  • Licensed Operator Instructor, 2004-Present
  • Licensed Operator, 05/89-Present
  • ACUE-Creating an Inclusive and Supportive Online Learning Environment, 12/22
  • Professional Development for Faculty of Dual Credit Students, 11/11/22
  • Licensed Barber, 09/22
  • CPR/AED First Aid Training, 04/08/22
  • Novalash Eyelash Extension Instructor, 04/13
  • Licensed Esthetician, 05/07
  • Microsoft Forms, Banner Training and PCard Training

Acknowledgment And Qualifications

  • National American University Presidents List Honor (4.0) GPA, 08/25
  • Houston Community College, Operator Instructor, 2006 – 2009
  • Salon Owner/Stylist, Hair by Oletha, 1985-2015
  • Nano Tips for Professional Networking with AJ Eckstein, 01/13/24
  • My San Jac GPS (Web-Based), 01/06/23
  • Blackboard Academy-Anthology
  • Hiring Fundamentals for Leaders and Interview Committee Members
  • Human Resources Management-Fast track online
  • Strategic Planning, Adult Education and Educational Technology
  • Online Instructional Development, Program Planning and Academic Support & Development
  • Competency-Based Education, Curriculum Management and Development and Project Management
  • Proficient with Learning/Time Management Systems, Entering Class Data and Pulling Reports

Leadership Experience

  • Houston Food Bank, Soups Volunteer for Seniors and Young Ladies of Elegance
  • Texas Community College Teacher Association, Member, 2011-Present
  • AAWCC-San Jacinto College Chapter, Charter Member, Present
  • Continentals Society Incorporated, Prospective member, 2026
  • Non-standard Faculty Load/Assignment Task Force, Spring 2026

Timeline

Office Manager

GB Unlimited Transportation LLC
01.2019 - 01.2026

Cosmetology Professor

San Jacinto College
01.2010 - Current

Doctoral Candidate - Educational Leadership

National American University

M.Ed. - Educational Technology/Curriculum-Secondary Education

University of Houston

M.Ed. - Adult Education

University of Houston

Bachelor of Science - Management

National American University

AAS-Cosmetology Instructor -

North Harris College

Certified Cosmetology Instructor - Licensed TX Cosmetology Operator Instructor

San Jacinto College
Oletha Brown