Olga Adamov
New York,NY
Summary
Known for my warm and friendly demeanor, I possess exceptional conflict resolution skills and excel in fast-paced, multitasking environments. My strong interpersonal abilities enable effective communication and building positive relationships. Adept at managing multiple tasks simultaneously, ensuring optimal efficiency and productivity.
Overview
5
5
years of professional experience
1
1
Certification
Work History
LIFEGUARD/RECEPTIONIST
HOTEL MERCURE*** POSEJDON
02.2019 - 06.2019
- Company Overview: Gdańsk
- Recognising emergency situations, providing assistance and answering any questions, ensuring that all safety policies and procedures were fully followed
- Arranging clients for cosmetic treatments, accepting payments for services, issuing invoices
- Patrolling swimming pool, monitoring the use of swimming equipment
- Gdańsk
Hostess Manager
Arco by Paco Perez
11.2019 - 07.2021
- Company Overview: restaurant, Treinta y Tres restaurant, Gdańsk
- Warmly and promptly greeting guests and escorting them to the restaurant
- Scheduling and managing reservations, as well as arranging special events and private parties, preparing special menu for groups
- Taking care of guests according to their needs, including providing child booster seats and ensuring guests with wheelchairs felt comfortable
- Communicating with guests and restaurant staff to guarantee that any concerns were promptly addressed and guests left happy
- Restaurant, Treinta y Tres restaurant, Gdańsk
LEGAL ASSISTANT
Kancelaria Adwokacka Zbigniew Tetkowski
01.2022 - 06.2022
- Company Overview: Warsaw
- Maintaining, drafting documents and organizing files
- Calling on legal witnesses
- Maintaining a legal library
- Speaking with clients via email, phone and face to face
- Coordinating travel arrangements
- Assisting with the preparation of reports and collating documents
- Warsaw
Hotel Front Desk Receptionist
Hotel Haffner
10.2022 - 07.2024
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collected room deposits, fees, and payments.
- Enhanced guest satisfaction by promptly addressing inquiries and concerns at the front desk.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Resolved guest complaints diplomatically, maintaining both guest satisfaction and hotel reputation.
- Handled cash transactions accurately, ensuring proper accounting procedures were followed daily.
Education
Master Of Management - HR in Organizational Management
University of Gdansk
Sopot07.2024
Bachelor - International Business
University of Gdańsk
Sopot06.2023
Skills
- SAP ERP
- HorecaIdea
- MS Office
- File organization
- Scheduling/Planning
- Calendar management
- Client communication
- Client relations
Consent
I agree to the processing of personal data provided in this document for realising the recruitment process pursuant to the Personal Data Protection Act of 10 May 2018 (Journal of Laws 2018, item 1000) and in agreement with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)., 07/01/22
Hobbies and Interests
- Volunteer fire brigade
- Sailing
- Windsurfing
- Horse riding
- Skiing
Certification
- First aid
- Certified lifeguard
- Sailing licence
- Motorboat helmsman licence
- SAP ERP
- HorecaIdea
Additional Information
Volunteer at association for people with autism “IMPULS”
Hobby's :
Horse riding , swimming, sailing, rowing, creating fashion boards
Languages
Polish
Native or Bilingual
Timeline
Hotel Front Desk Receptionist
Hotel Haffner
10.2022 - 07.2024
LEGAL ASSISTANT
Kancelaria Adwokacka Zbigniew Tetkowski
01.2022 - 06.2022
Hostess Manager
Arco by Paco Perez
11.2019 - 07.2021
LIFEGUARD/RECEPTIONIST
HOTEL MERCURE*** POSEJDON
02.2019 - 06.2019
Master Of Management - HR in Organizational Management
University of Gdansk
Bachelor - International Business
University of Gdańsk
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