Olga Basilio

•Led and managed the purchasing department, supervising staff, setting priorities, and driving performance.

•Managed international supplier sourcing, contract negotiations, and performance management to align with business objectives.

•Directed purchase order lifecycle management and inventory planning to support business demand.

•Implemented process improvements to enhance efficiency, reduce delays, and strengthen supplier coordination.

•Partnered cross-functionally with warehouse, finance, logistics, and sales to resolve operational and inventory challenges.

•Coordinated with customs brokers and logistics partners for regulatory compliance and streamlined import operations.

•Analyzed procurement and logistics costs, implementing strategies to optimize spend and improve margins.

• Served as the primary point of contact for customer import/export inquiries, proactively resolving operational issues and providing exceptional customer service.
• Coordinated bookings with customers, carriers, consolidators, overseas agents, warehouses, and third-party logistics providers to ensure timely and cost-effective transportation solutions.
• Negotiated freight rates, spot pricing, and service agreements with carriers and overseas partners, enhancing cost-effectiveness of transportation solutions.
• Assisted with customer quotations by obtaining competitive rates from carriers and overseas agents.
• Processed customer orders accurately using JD Edwards, ensuring correct pricing, documentation, profitability, and adherence to customer SOPs.
• Created and maintained customer profiles while ensuring compliance with standard operating procedures, documentation requirements, and internal processes.
• Prepared, reviewed, and distributed import/export documentation, including Bills of Lading (BOL), Air Waybills (MAWB/AWB), Export Declarations, Customs Forms (7512), manifests, Hazmat documentation, SEDs, Commercial Invoices, and shipping labels in compliance with U.S. Customs and international regulations.
• Coordinated with customs brokers, Bonded Warehouses, FTZ facilities, CFS warehouses, and government agencies to ensure timely cargo releases, inspections, and regulatory compliance.
• Monitored shipments using track-and-trace systems, confirming proof of delivery (POD), sending pre-alerts to overseas agents, and communicating shipment status updates to customers for improved transparency.
• Monitored shipments through track-and-trace systems, provided proof of delivery (POD) confirmations, sent pre-alerts to overseas agents, and proactively communicated shipment status updates to customers.
• Provided detailed shipping instructions to warehouse personnel for import and export cargo handling.
• Ensured shipments met carrier gateway cutoff times and operational deadlines to avoid delays.
• Maintained accurate billing records, generated invoices, resolved billing discrepancies, and ensured accounts payable and receivable documentation was submitted within required timelines.
• Strategically planned container loading to maximize cargo space utilization, reduce transportation costs, and improve operational efficiency.
• Conducted cargo inspections to verify proper packing, labeling, and compliance with shipping standards and customer requirements.
• Collaborated with vendors, carriers, warehouse personnel, and internal departments to ensure seamless logistics operations and successful cargo consolidation.
• Identified operational issues, escalated critical concerns as needed, and implemented solutions to reduce service disruptions and enhance customer satisfaction.
• Built strong relationships with clients, carriers, overseas agents, and business partners while consistently delivering high levels of service, communication, and data accuracy.

•Supervised daily purchasing activities, ensuring timely order placement and accurate documentation.

•Conducted supplier research and evaluation to optimize cost, quality, and delivery performance.

•Negotiated pricing and terms with international suppliers to secure favorable agreements.

•Coordinated with logistics and customs brokers to ensure compliance with import requirements.

•Monitored order status and resolved delivery issues, collaborating with vendors and internal teams to maintain supply chain efficiency.

•Maintained purchasing records and supported inventory planning efforts.