Olga BECERRA
Phoenix,AZ
Summary
Compassionate Certified Nursing Assistant with experience in diverse healthcare settings including long-term care, assisted living, and rehabilitation facilities. Possess strong clinical skills such as vital sign monitoring, patient hygiene assistance, and medication administration. Noted for ability to foster relationships with patients and their families while maintaining professional boundaries. Previous roles demonstrate positive impact on patient satisfaction and quality of care.
Overview
12
12
years of professional experience
Work History
CNA
Haven Health Care Of Sky Harbor
Phoenix, AZ
08.2023 - Current
- Educated patients on self-care techniques that would help them maintain their independence.
- Reported changes in patient conditions to registered nurse or physician.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
CNA
Allegiant
Phoenix , AZ
07.2023 - 08.2023
- Educated patients on self-care techniques that would help them maintain their independence.
- Reported changes in patient conditions to registered nurse or physician.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Monitored food intake and output as directed by nursing staff.
- Participated in educational programs designed to improve knowledge of health care practices.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
Lead CNA
Life Care Center of Paradise Valley
Phoenix , AZ
03.2016 - 07.2023
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Educated patients on self-care techniques that would help them maintain their independence.
- Provided emotional support to family members during difficult times.
- Documented patient care services by charting in designated areas.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Monitored food intake and output as directed by nursing staff.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Transported residents within the facility as needed.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
CNA
Avalon Care Center
Phoenix , AZ
01.2014 - 03.2016
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Turned and repositioned bedridden patients to prevent bedsores.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Answered patient call signals and signal lights to determine patients' needs.
Sales Associate
Tjmaxxx
Scottsdale, Arizona
10.2014 - 12.2014
- Provided accurate information about products, prices and services.
- Conducted inventories on a regular basis to track stock levels.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Helped customers find specific products, answered questions, and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Counter Server
Panda Express
Scottsdale, AZ
11.2012 - 05.2014
- Maintained a clean, organized and stocked work station.
- Greeted customers and provided menu information.
- Participated in regular team meetings to discuss strategies for improving customer satisfaction ratings.
- Processed payments using credit cards, debit cards, and cash.
- Completed daily opening and closing duties including cleaning counters and restocking supplies.
Education
CNA Certification - Nursing
Star Canyon
Phoenix , AZ11-2014
High School Diploma -
Paradise Valley High School
Phoenix , AZ05-2012
Skills
- Patient advocacy
- Maintaining confidentiality
- Team collaboration
- Medication assistance
- Vital signs monitoring
- Patient hygiene assistance
- Toileting assistance
- Compassionate communication
- Problem-solving
- Feeding assistance
- Complex Problem-solving
- Bathing assistance
- Emergency response
- Clinical documentation
- Lifting and transferring
- Patient transfers
- Flexibility and adaptability
- HIPAA compliance
- Multitasking and organization
- Infection control practices
- Customer inquiries
- Time management
- Bilingual communication
Timeline
CNA
Haven Health Care Of Sky Harbor
08.2023 - Current
CNA
Allegiant
07.2023 - 08.2023
Lead CNA
Life Care Center of Paradise Valley
03.2016 - 07.2023
Sales Associate
Tjmaxxx
10.2014 - 12.2014
CNA
Avalon Care Center
01.2014 - 03.2016
Counter Server
Panda Express
11.2012 - 05.2014
CNA Certification - Nursing
Star Canyon
High School Diploma -
Paradise Valley High School