Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
walk, bowling
Languages
Timeline
Generic

Olga Castro

Oakland,CA

Summary

Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments. Boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Cashier Team Lead

Chevron
02.2019 - 01.2024
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Assisted customers by answering questions and fulfilling requests.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.

Cashier, Food Runner and Costumer Service. Closing

Rolling Dunes
03.2012 - 01.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

Different Degree - N/a

Miraflores
Guatemala City

Skills

  • Customer Service
  • Team Leadership
  • Cash Handling
  • Positive Attitude
  • Punctual and Reliable
  • Flexible Schedule
  • Team Management
  • Cash Register Operation

Accomplishments

  • Trained 7 new hires on sales and service techniques.

Certification

High school diploma

To be good employed

Food handler

walk, bowling

Love to go to the Lakes whit friends on my days free and do some hacking to. when we don't  have enough time we go bowling

Languages

Spanish
Full Professional
sigh
Limited Working

Timeline

Cashier Team Lead

Chevron
02.2019 - 01.2024

Cashier, Food Runner and Costumer Service. Closing

Rolling Dunes
03.2012 - 01.2019

Different Degree - N/a

Miraflores

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Olga Castro