Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olga Chinique

Miami,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

5
5
years of professional experience

Work History

PCT

Resland Home
Miami, FL
02.2022 - 06.2024
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked with cross-functional teams to achieve goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Maintained updated knowledge through continuing education and advanced training.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Nurse Manager

Hospital Manuel Fajardo
Plaza, La Habana
01.2019 - 08.2019
  • Managed nursing staff and ensured proper patient care protocols were followed.
  • Coordinated patient admissions and discharge planning with healthcare teams.
  • Oversaw scheduling to maintain optimal nurse-to-patient ratios throughout shifts.
  • Facilitated communication between departments to streamline patient care processes.
  • Evaluated nursing procedures to enhance efficiency and improve service quality.
  • Trained other nurses on patient care and daily tasks, supporting growth, and professional development.
  • Facilitated communication between physicians, nurses, support services personnel.
  • Reviewed patient charts for accuracy and completeness of documentation.
  • Provided guidance to staff on patient care, clinical practice, and professional development.
  • Collaborated with other departments to ensure quality patient outcomes.

Education

Bachelor of Science - Licenciada En Enfermeria

Universidad De Ciencias Medicas
La Habana, Cuba
07-2008

Some College (No Degree) - PCT

South Florida Institute of Technology
Miami, FL

Skills

  • Patient care
  • Electronic health records
  • Patient assessment
  • Clinical documentation
  • Care coordination
  • Customer service

Timeline

PCT

Resland Home
02.2022 - 06.2024

Nurse Manager

Hospital Manuel Fajardo
01.2019 - 08.2019

Bachelor of Science - Licenciada En Enfermeria

Universidad De Ciencias Medicas

Some College (No Degree) - PCT

South Florida Institute of Technology