Summary

Overview

Work History

Education

Skills

Timeline

Olga DeLeon

Richmond,VA

Summary

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.

Overview

6

6

years of professional experience

Work History

Supervisor

Productiv Inc.

Richmond , VA

04.2018 - Current

Provided guidance and direction to subordinates regarding job duties and responsibilities.
Directed and supervised team of 50 employees in daily operations.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Monitored employee productivity levels on a regular basis to identify areas of improvement.
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Established and enforced clear goals to keep employees working collaboratively.
Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
Planned and managed resources to consistently meet production, quality and cost goals.
Reviewed reports from subordinate staff members before submitting them to senior management.
Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Worked closely with human resources to support employee management and organizational planning.

Education

High School Diploma -

Meadowbrook High School

Richmond, VA

06-2008

Skills

Leadership
Time Management
Friendly, Positive Attitude

Fluent in Spanish
Conflict Resolution

Timeline

Supervisor

Productiv Inc.

04.2018 - Current

High School Diploma -

Meadowbrook High School