Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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OLGA DIAZ

New York City,NY

Summary

Motivated worker experienced in the restaurant industry. Proven track record of providing excellent customer service, ensuring all orders are served timely and accurately. Skilled in multitasking and problem-solving while maintaining a positive attitude in a fast-paced environment.

Overview

5
5
years of professional experience

Work History

General Manager

Stone Pizza
01.2020 - 02.2021
  • Oversaw Daily Operations: As the General Manager at Stone Pizza, I successfully managed the overall operations of the restaurant, ensuring smooth day-to-day functioning
  • Implemented Cost-Effective Strategies: Recognizing the importance of cost management, I devised and executed various strategies to improve the restaurant’s financial performance
  • Built and Led a High-Performing Team: A strong team is vital for any successful establishment, and during my tenure, I focused on recruiting, training, and motivating a talented staff.

Bartender & Bar Manager

Lamia’s Fish Market
02.2021 - 03.2022
  • Mastering Mixology: Through extensive training and practice, I developed an impressive repertoire of cocktail recipes and techniques
  • Upselling and Revenue Boost: With my salesmanship and product knowledge, I consistently excelled at upselling premium spirits and specialty beverages
  • By effectively communicating the features and qualities oof different drink options, I significantly increased sales and revenue for the establishment
  • Efficient Bar Operations: Trough my dedication too organization and time management, I streamlined bar operations and optimized efficiency
  • My skills in multitasking and prioritizing enabled me to handle a high volume of orders without compromising quality.

Server

The NED
03.2022 - 06.2023
  • Training and Mentoring: As a part of the opening team, one of my key responsibilities were training new staff members
  • Smooth Opening Operations: I played a crucial role in ensuring the smooth operations of the establishment from day one
  • My ability to adapt to changing circumstances, troubleshoot issues, and collaborate with the team contributed to a successful opening
  • Overcoming the challenges during this critical phase and establishing efficient workflows are achievements worth recognizing

Bartender

Levy USOPEN
08.2023 - 09.2023
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Event Coordinator

HKPC
10.2024 - Current
  • Coordinated schedules and timelines for events.
  • Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
  • Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
  • Established positive relationships with clients, ensuring their needs were met throughout the event planning process.

Education

High School Diploma -

Forest Hills HS
Forest Hills
06-2019

Skills

  • Server, Barback, Bartender
  • Wine Pairings
  • High-Volume Dining
  • Event planning
  • Scheduling
  • Time management
  • Guest relations
  • Special events planning

LANGUAGES

Spanish Fluent
English Fluent

Timeline

Event Coordinator

HKPC
10.2024 - Current

Bartender

Levy USOPEN
08.2023 - 09.2023

Server

The NED
03.2022 - 06.2023

Bartender & Bar Manager

Lamia’s Fish Market
02.2021 - 03.2022

General Manager

Stone Pizza
01.2020 - 02.2021

High School Diploma -

Forest Hills HS

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OLGA DIAZ