Dynamic sales expert with over four years of experience in driving customer engagement and satisfaction. Proven track record in developing creative solutions, including a successful collaboration with HBO Max for music integration. Skilled in leadership, effective time management, and proficient in Microsoft Office, contributing to increased productivity and team synergy. Passionate about delivering exceptional customer service and eager to leverage expertise in a customer service professional role. Committed to enhancing client experiences and fostering long-lasting relationships.
Overview
2026
2026
years of professional experience
Work History
Social Media Content Creator and Merchandiser
Monarca Art Space Gallery
01.2023 - Current
Developed eye-catching flyers and ads to promote products effectively.
Produced videos tailored for social media, enhancing client engagement.
Curated and arranged dynamic displays in showroom and boutique to increase foot traffic.
Maintained meticulous inventory records to ensure product availability.
Leveraged social media platforms to drive sales through targeted content.
Talent & Music Producer
Artist Selene
2020 - Current
Sales Representative
Nfm
04.2021 - 01.2025
Researched and stayed up to date with the newest product knowledge.
Developed relationships with clients, resulting in high levels of satisfaction and retention.
Maintained customer orders and deliveres and maintained contact with clients through phone, email and text message system (podium)
Trained new team members on optimal sales techniques and product knowledge of show room,improving overall team performance.
Generated comprehensive reports and presentations using Microsoftword& Office to track sales metrics.
Delivered exceptional service that cultivated loyalty and boosted repeat business. In 2024, 300 surveys were recieved for our sales team of 8 people. I was 150 of them alone. Customer engagement and satisfaction is my specialty.