Olga Doria
Miami,FL
Summary
Dedicated and dynamic professional with demonstrated skills in Payroll and Benefits Administration, Payroll Tax Processing, and Accounting is pursuing a new professional challenge and offering more than a decade of experience in the field.
Overview
14
14
years of professional experience
Work History
Payroll and Benefits Coordinator
A-CAP LLC
Miami, FL
10.2023 - Current
- Managed multi-state, multi-entity, and international payroll processes to ensure adherence to regulatory compliance.
- Verified accuracy of employee hours worked, pay rate changes, deductions, bonuses, and other payroll data.
- Resolved discrepancies between payroll records and timekeeping systems.
- Managed the processing of new hires and terminations in the payroll system.
- Performed quality checks on final payrolls prior to their transmission or distribution.
- Resolved complex payroll issues, serving as the primary point of contact for employee inquiries and concerns.
- Effectively administer diverse benefits packages, including medical plans, life and disability plans, retirement savings (401K), and commute options.
- Implemented benefits reconciliation and analysis techniques.
- Managed payroll taxes using the ADP SmartCompliance platform, communicated with government authorities, and resolved tax notices.
- Oversaw the accuracy of audits and validations for various forms such as 940, 941, W-2s, 1095s, and state reports in quarterly and annual payroll operations.
- Managed benefits records efficiently with a focus on investigating and resolving discrepancies.
- Collaborated with accounting team to manage payroll and benefits accurately.
- Conducted employee orientations to explain benefits programs.
- Drafted written communications about changes in the organization's benefits program or offerings.
Finance Payroll Analyst
Interfood, Inc
Miami, FL
11.2019 - 05.2023
- Processed full-cycle payroll for multi-state and international payrolls, in accordance with company policies, practices, and procedures, as well as appropriate federal and state regulations.
- Collected, reviewed, and analyzed payroll information and ensured that the third-party vendor (ADP WFN) prepares federal, state, and local withholding and unemployment tax returns according to published guidelines.
- Quarter-end functions, including but not limited to validating the accuracy of 940, 941, and state filings.
- Year-end functions, including but not limited to, validating the accuracy of W2s and 1095s.
- Processed unemployment claims, employment verifications, garnishments, income withholding, and other payroll-related items.
- Stayed abreast of federal and multi-state payroll tax regulatory requirements and company policies.
- Reconciled the general ledger payroll expenses and payroll liabilities accounts.
- Determined and produced reports needed to prevent and detect issues that could affect taxation and payroll.
- Loaded payroll tax notices into ADP SmartCompliance portal and worked with agencies or payroll provider as needed.
- Assisted with month-end and year-end closings to support accounting system accuracy.
- Worked on complex, amended tax forms for International Management.
- Assisted employees with their inquiries regarding tax and payroll issues.
- Prepared payroll reports for management and auditing purposes.
- Took an active part in the company's Oracle JD Edwards ERP implementation.
- Benefits Administration, including managing workers' compensation, healthcare policies, 401K plan, life and disability policies, and other employee benefits; contributed to yearly renegotiation processes with providers.
- Reviewed, reconciled, and submitted for payment all invoices related to employees' benefits.
- Human Resources Administration, including but not limited to recruiting, onboarding, recordkeeping, and terminations.
- Supported the Finance Department by assisting with daily operations and month-end closings.
Human Resources Payroll Manager
Concord Limousine 1, LLC
Brooklyn, NY
09.2012 - 07.2019
- Managed full cycle biweekly multi-state payroll for 300+ employees
- Determined the correct amount of tax to withhold from employees' wages based on various factors, including earnings, deductions, and tax brackets
- Registered for payroll taxes in new jurisdictions where Company started doing business or hired employees
- Completed and submitted regular tax filings to the appropriate local, state, and federal agencies
- Reconciled payroll expense reports with general ledger to ensure accuracy
- Managed payroll adjustments, wage changes, deductions, bonus payments, stat holiday pay, and employee information updates
- Assisted with year-end payroll tasks, including the preparation and distribution of W-2 forms, 1095 and other related documents
- Stayed updated with the latest local, state, and federal tax laws and regulations. Adjusted company processes and calculations accordingly to maintain compliance
- Performed payroll expenses and liabilities G/L reconciliations
- Generated periodic reports detailing payroll, payroll tax activities, discrepancies, and resolutions
- Managed HRIS system from onboarding to termination
- Company's Benefits Administration, FMLA and workers' compensation claims
- Assisted with Company's annual and periodic Labor Department audits by preparing accounts and providing the requested information
- Addressed employee inquiries related to payroll, payroll tax withholdings, benefits and garnishments
- Handled the worker's compensation policy, including the annual audits
- Responded to external inquiries from government agencies, financial institutions, and other stakeholders
- Human Resources Administration including, but no limited to recruiting, onboarding, recordkeeping and terminations
Accounts Receivable Specialist
Royal Seafood Baza, Inc
Queens, NY
09.2010 - 09.2012
- Implemented and performed various invoicing procedures
- Reviewed and verified accuracy of invoices and account balances
- Researched past due accounts and initiated collection efforts in a timely manner
- Answered customer invoice questions and resolved issues discovered during the invoicing and collection process
- Handled multiple client accounts and requests
- Kept an accurate record of client accounts and outstanding balances
- Completed billing audits in identified timeframes to report and investigate findings
- Reviewed vendor documentation to comply with payment guidelines
- Answered customer questions to maintain high satisfaction levels
Education
Accounting And Finance -
Corporate Finance Institute
05.2021
Certified Continuing Education in Accounting With QuickBooks - Accounting
Baruch College of The City University of New York
New York, NY08.2013
Certified Continuing Education in Individual Income Taxes - Taxation
Baruch College of The City University of New York
New York, NY08.2013
MBA - Accounting and Finance
Kaliningrad State Technical University
Europe06.2007
Skills
- Strong knowledge of general accounting, payroll tax and accounting requirements related to Payroll/Payroll Tax Administration
- Excellent interpersonal skills including decision-making, strategic thinking, initiative, problem solving and the ability to work through complex situations with team members to achieve a positive outcome
- Significant experience in multi-state full-cycle payroll processing
- Strong organizational skills and the ability to effectively manage multiple priorities and projects in a fast-paced environment
- Initiative taker; driven to innovate and seek effective and objective solutions resulting in improved performance
- Ability to professionally interact with all levels of management, staff and internal/external contact
- Self-motivated, work alone or part of the team
- Proficient in Accounting Software: ERP Oracle JD Edwards, QuickBooks Enterprise; Time and Attendance Software
- Competent in MS Office 365 including Word, Excel (PivotTables, Vlookup), PowerPoint, Outlook and MS Teams
- Fluent in English; working proficiency in Spanish
- Notary Public; State of Florida exp 2028
Timeline
Payroll and Benefits Coordinator
A-CAP LLC
10.2023 - Current
Finance Payroll Analyst
Interfood, Inc
11.2019 - 05.2023
Human Resources Payroll Manager
Concord Limousine 1, LLC
09.2012 - 07.2019
Accounts Receivable Specialist
Royal Seafood Baza, Inc
09.2010 - 09.2012
Accounting And Finance -
Corporate Finance Institute
Certified Continuing Education in Accounting With QuickBooks - Accounting
Baruch College of The City University of New York
Certified Continuing Education in Individual Income Taxes - Taxation
Baruch College of The City University of New York
MBA - Accounting and Finance
Kaliningrad State Technical University
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