Olga Gamez
Grand Prairie,TX
Summary
To obtain an entry level position to utilize my skills to grow and learn new skills and to find solution that can expedite in achieving company goals.
Overview
3
3
years of professional experience
Work History
Substitute Teacher
Support Staff On Demand
Fort Worth
08.2022 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Supervised lunchroom and recess activities.
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
- Provided instruction for students in core subject areas.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Assigned, explained and graded homework.
- Monitored student progress and provided feedback to students, parents and school administrators.
- Incorporated technology into learning to enhance student engagement and learning.
- Developed and implemented engaging lesson plans to accommodate varied student learning styles.
- Collaborated with colleagues to develop innovative approaches to teaching.
- Followed lesson plans designed by absent teachers.
- Enforced school and class rules to maintain order in classroom.
- Implemented classroom management techniques to maintain positive learning environment.
Lead Hostess
Main Event
Grand Prairie Tx
06.2020 - 08.2022
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Answered customer questions about hours, seating, and menu information.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
- Accommodated special seating requests for guests to enhance satisfaction.
- Provided adequate supply of place settings for tables and miscellaneous supplies for work stations to last throughout assigned shift.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
Education
Associate of Applied Science - Associate Degree in Business Administration
Mountain View Dallas College
Dallas06.2024
High School Diploma -
Grand Prairie High School
Grand Prairie, TX05.2022
Skills
- Ability to Be Flexible
- Understanding of Content
- Smart Board Technology
- Student Needs Assessments
- Positive Reinforcement
- Client Satisfaction
- Special Assignments
- Differentiated Instruction
- Analytical Skills
- Lesson Implementation
- Administering Networks
- Behavior Management
- Instructional Assistance
- Individualized Care
- Lecturing and Teaching
- Safety Awareness
- Personalized Support
- Discipline
- Educational Opportunities
- Verbal and Written Communication
- Social Perceptiveness
- Group Dynamics
- Reporting
- Complex Problem-Solving
- Educational Settings
- Compliance
- Google Classroom
Timeline
Substitute Teacher
Support Staff On Demand
08.2022 - Current
Lead Hostess
Main Event
06.2020 - 08.2022
Associate of Applied Science - Associate Degree in Business Administration
Mountain View Dallas College
High School Diploma -
Grand Prairie High School