Olga Markovic
New York,NY
Summary
Dynamic professional with a proven track record in admissions processing at Adelphi University, excelling in communication coordination and community engagement. Recognized for enhancing volunteer recruitment efforts and fostering strong relationships, while demonstrating exceptional organizational skills and a positive attitude. Committed to driving impactful outreach initiatives and improving applicant experiences.
Overview
2026
2026
years of professional experience
Work History
Volunteer
- Assisted in organizing community events to enhance local engagement and participation.
- Developed promotional materials to raise awareness of volunteer opportunities within the community.
- Collaborated with team members to implement outreach strategies, increasing volunteer recruitment efforts.
- Maintained accurate records of volunteer hours and contributions for reporting purposes.
- Evaluated feedback from participants to identify areas for improvement in future events.
- Maintained clean, neat, and operational facilities to serve program needs.
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Supported efficient operations at homeless shelter, preparing meals and organizing supplies.
- Strengthened community bonds, participating in interfaith dialogues and events.
- Enhanced visitor experience by conducting informative and engaging museum tours.
- Coordinated food drives for improved local food bank stock levels.
- Raised awareness about environmental issues through educational workshops.
- Provided emotional support and companionship to elderly in community homes.
- Supported animal welfare, caring for animals and facilitating adoption events.
- Increased cultural awareness with organization of multicultural festivals.
- Improved public safety, participating in community watch programs.
- Enhanced community engagement by organizing and leading local clean-up events.
Admissions Assistant
Adelphi University
09.2025 - Current
- Assisted with processing admissions applications and ensuring accurate documentation.
- Coordinated communication between prospective students and academic departments.
- Managed scheduling for campus tours and informational sessions for applicants.
- Maintained up-to-date records in the admissions database for tracking inquiries.
- Supported outreach efforts to promote programs during recruitment events.
- Responded to inquiries from potential students via phone and email promptly.
- Collaborated with team members to streamline application review processes.
- Contributed to the development of student information materials for prospective applicants.
- Maintained up-to-date knowledge of institutional policies, procedures, and programs to provide informed guidance to prospective students.
- Supported admissions team in achieving enrollment goals with diligent application review and decision-making processes.
- Assisted applicants with admissions packet and served as point of contact throughout admissions process.
- Facilitated positive interactions between prospective students and faculty members during on-campus visits, fostering strong connections within the school community.
- Collaborated with other departments to ensure seamless integration of new students into the school community.
- Attended conferences and workshops to expand knowledge of national trends within college admissions strategies.
- Coordinated interview schedules and logistics for efficient candidate evaluation processes.
- Developed and maintained business relationships with referring agencies to increase business opportunities.
- Increased outreach effectiveness, organizing and participating in open houses, campus visits, and recruitment events.
- Established positive relationships with applicants to facilitate a smooth transition from inquiry to enrollment.
- Assisted in efforts to improve the overall applicant experience by providing timely information regarding admission requirements and deadlines.
- Supported admissions team in achieving enrollment targets through meticulous follow-ups.
- Collaborated with academic departments to update admission requirements as needed.
Education
Bachelor of Science - Nursing
Adelphi University
Garden City, NY05-2029
Skills
- Admissions processing
- Database management
- Communication coordination
- Event planning
- Team collaboration
- Record keeping
- Community engagement
- Information dissemination
- Customer service
- Interpersonal communication
- Volunteer recruitment
- Program promotion
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Attention to detail
- Leadership qualities
- Community service
- Time management
- Adaptability and dependability
- Computer skills
- Flexible schedule
- Relationship building
- Public speaking
- Decision-making
- Event setup
- Answering phones
- Food distribution
- Professional appearance
- Foreign language proficiency
- Social media management
- Community outreach
- Telephone etiquette
- Photography and videography
- Conflict resolution
- Fundraising
- Cultural awareness
- Fundraising events
- Disability awareness
- Client relations strength
- Administrative tasks
- [Language] expertise
- Recordkeeping and confidentiality
- Documentation and reporting
- Administrative support
- Project oversight
- Volunteer coordination
- Donor solicitation and fundraising
- Friendly and outgoing
- Multitasking and organization
- Reliability and punctuality
- Clear communication
- Empathy and patience
- Team leadership
- Telephone and email etiquette
- Verbal and written communication
- Public relations
- Coaching and mentoring
- Strategic partnerships
- Project management
- Data confidentiality
- Activity scheduling
- Multitasking
- Reliability
- Active listening
- Self motivation
- Multitasking Abilities
- Organizational skills
Languages
Spanish
Limited Working
English
Full Professional
Serbian
Native or Bilingual
Croatian
Native or Bilingual
Timeline
Admissions Assistant
Adelphi University
09.2025 - Current
Volunteer
Bachelor of Science - Nursing
Adelphi University