Olga Mills
Texas City,TX
Summary
Dedicated care professional, committed to supporting patients in feeling secure and comfortable in clinical and home settings. Responsible team player always willing to assume additional responsibility to ease family burden. Expertise in supporting patients with a positive and upbeat nature. Offers 22 Years in comprehensive experience in service oriented personal care.
Overview
24
24
years of professional experience
Work History
Home Maker and Home Educator
Light Of Grace Academy ( Home Education )
11.2001 - Current
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Addressed client household needs with meal preparation, housekeeping and transportation.
- Participated in educational group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Completed dusting, washing dishes, laundry, and vacuuming for patients.
- Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards.
- Provided companionship and emotional support to enhance mood and quality of life.
- Transported clients to medical appointments and errands to support convenience and energy levels.
- Supported client dignity and independence, by assisting with bathing, dressing and grooming.
- Monitored client health and wellbeing and reported changes to supervising care team. Performed managerial and supervisory duties while caring for pediatric people.
- Developed and implemented care plans to meet individual client needs.
United States Marine- Lance Corporal
United States Marine Corps
05.2000 - 11.2001
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Provided direct patient care, stabilized patients, and determined next course of action. ( Designated to assist in medical battalion)
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management. ( Designated Triage Assistant)
- Evaluated patient histories, complaints, and current symptoms. ( Mitigated Recruits training ailments)
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Supervised employee performance, preventive maintenance, and safety. ( Transportation Specialist)
- Scheduled regular inspections of equipment and facilities to manage wear and tear. ( Motor Pool Maintenance)
- Trained maintenance technicians to apply proper techniques and best practices and comply with safety protocols.
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Planned scheduled maintenance outages as part of preventive maintenance program.
- Managed team productivity and workflow to exceed quality standards.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
- Provided emergency response security, eliminating hazards, and potential dangers.
- Provided spiritual guidance, emotional support and direct care to residents, family members and staff. ( Chaplain's Administrative Assistant)
- Applied knowledge regarding crisis interventions to assist in emergency situations.
- Researched and prepared materials used in Bible study and daily devotions ( Military Lay Leader assisting Chaplain)
Education
No Degree - Political Science
University of Texas Pan American RGV
Edinburg, TXHigh School Diploma -
South Texas High School For Health Professions
Mercedes, TX05.2000
Skills
- Instruction Management
- Patient Education
- Patient Observation
- Emergency Response
- Mobility Assistance
- Infection Prevention
- Data Collection and Documentation
- Professional Bedside Manner
- Infection Control Standards
- Adaptable
- Qualified in Patient Transport
- Patient Services
- Culturally-Competent Care
- Relationship Building
- Diversity and Inclusion
- Dependable and Responsible
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Hebrew
Elementary
Timeline
Home Maker and Home Educator
Light Of Grace Academy ( Home Education )
11.2001 - Current
United States Marine- Lance Corporal
United States Marine Corps
05.2000 - 11.2001
No Degree - Political Science
University of Texas Pan American RGV
High School Diploma -
South Texas High School For Health Professions
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