Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
Generic

Olga Moron

Cleburne,TX

Summary

Expert driver with a background in operating loading equipment and managing loads. Record of success in meeting delivery schedules and satisfying clients.

Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator, and problem solver who works effectively and productively with diverse customers and individual needs in both English and Spanish.

Overview

36
36
years of professional experience

Work History

Truck Driver

USXpress
Dallas, TX
07.2022 - Current
  • Operated commercial vehicles safely across designated routes.
  • Conducted pre-trip and post-trip vehicle inspections for safety compliance.
  • Managed delivery schedules to ensure timely arrivals at destinations.

Truck Driver

Inspress
Salt Lake City, UT
04.2018 - 07.2022
  • Obtained signatures needed to complete and process paperwork.
  • Completed required paperwork, including delivery logs and inspection reports.
  • Inspected truck for defects and safe operating condition before, during and after trips.

Bus Driver

UTA
Salt Lake City, Utah
11.2017 - 04.2018
  • Operated buses safely following local traffic laws and regulations.
  • Assisted passengers with boarding and exiting the bus efficiently.
  • Complied with local traffic regulations and safety requirements for bus operation.

Account Manager

Discover Card
Salt Lake City, UT
06.2017 - 11.2017
  • Analyzed client data and identified opportunities for growth.
  • Collaborated with sales team to determine best ways to drive market share.
  • Listened to customer needs to identify and recommend best products and services.

Supervisor

Cyprus
Magna, Utah
09.2008 - 06.2017
  • Provided excellent customer service by responding to inquiries in a timely and efficient manner.
  • Exceeded established service goals while leveraging customer service, sales and employee management best practices.
  • Implemented strategies to take advantage of new opportunities.

Business Customer Service & Trainer

HSBC Bank
New York, New York
03.1990 - 06.2008
  • Managed client portfolios to strengthen relationships and enhance satisfaction.
  • Conducted comprehensive financial assessments to pinpoint client opportunities.
  • Facilitated client meetings to outline financial goals and discuss banking services.
  • Provided guidance on loan products and risk management strategies.
  • Negotiated loan terms with borrowers to align with client needs.
  • Monitored daily customer activity to identify suspicious transactions.
  • Resolved customer complaints promptly while ensuring adherence to policies.
  • Trained new hires to optimize productivity and integrated tailored teaching methods.

Education

BBA - Business Administration And Management

Stevens Henager College
SLC UT
03-2015

Skills

  • Teamwork
  • Banking operations support
  • Multitasking Abilities
  • Strategic sales
  • OTR driving
  • Vehicle inspections
  • Bilingual in English and Spanish

Accomplishments

  • #1 in Sales for 4 consecutive year, Cyprus
  • Safety Star of the Quarter, Inland Express
  • Employee of the Month multiple months, USxpress

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Truck Driver

USXpress
07.2022 - Current

Truck Driver

Inspress
04.2018 - 07.2022

Bus Driver

UTA
11.2017 - 04.2018

Account Manager

Discover Card
06.2017 - 11.2017

Supervisor

Cyprus
09.2008 - 06.2017

Business Customer Service & Trainer

HSBC Bank
03.1990 - 06.2008

BBA - Business Administration And Management

Stevens Henager College

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