Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Processed Locations
Certification
Languages
Timeline
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Olga Ortega

Las Vegas,NV

Summary

Payroll-HR Specialist with extensive experience in multi-state payroll administration and compliance at Sysco. Demonstrated success in process improvement and data reconciliation, achieving high levels of accuracy and efficiency. Proficient in ADP and SAP, with a strong emphasis on relationship building and effective communication to enhance team collaboration.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Payroll-HR Specialist

Sysco
Henderson, USA
06.2022 - Current
  • Responsible for the timely and accurate processing and auditing of payroll and related processing for assigned business units, including weekly, biweekly, quarterly, and year-end tasks, audit, and special projects.
  • FLSA compliance and labor laws
  • Performed various analytical, researched and resolved discrepancies related to payroll processing.
  • Developed and maintained awareness of SOX 1 controls and in accountable for compliance for each task performed.
  • Build relationships of trust, respect, and partners with field contacts by providing excellent customer service.
  • Identified areas requiring process improvement and escalate to our payroll leadership.
  • Assist with the preparation for quarter/year-end processing.
  • Assist with annual enrollment, year-end testing and performing applicable end dating activities as needed
  • Input and validated payrolls accurately and timely based on company policy and guidelines.
  • Reconcile GL and payroll outstanding items on a per pay period basis.
  • Ensured the integrity of payroll data based on Sarbanes Oxley requirements

OTL Payroll Analyst

Berkshire Hathaway
Las Vegas, USA
03.2023 - 12.2023
  • Received, processed, and tracked payroll and discrepancies, documents, and uploaded files.
  • Processed Bi-Weekly payroll for 6,000 employees in multiple states, USA, including Guam and Puerto Rico, and Canada.
  • Reviewed & verified available Vacation, Sick, Floating Holiday, and Holiday
  • Maintained payroll control records and updated payroll data
  • Processed Parallel payroll through UltiPro and OTL
  • Worked with Union Contracts.
  • Weekend and evening differentials.
  • Supplemental LOA manual calculations.
  • 20-30 Manual checks processed daily.
  • Audited PTO, Sick, and Vacation accruals.
  • Processed terminations daily
  • Using Kronos 8.0 and Workday.
  • Answer Department phones
  • Respond via email to management and employees.

Payroll Specialist/OTL Analyst

TAO Hospitality
Las Vegas, USA
11.2021 - 12.2022
  • Processed weekly payroll for 9 Venues located in Los Angeles with SAP payroll and ADP global view
  • Each Venue has 2 Payrolls Admin.
  • Upload hours using ADP E-time.
  • Run and process Time and Tip reports through Time Pro.
  • Entered and processed data through SAP and ADP.
  • Audited Tips and hours worked.
  • Ran pre-and post-payroll reports.
  • Processed manual checks daily (Terminations)
  • Processed payroll adjustments
  • End of year W2 and W2C processing
  • Processed union dues for hospitality staff
  • Assist with Integration from ADP/Workday to Oracle
  • Upload files to Vault for payroll processing.
  • Assist with Union payroll. (Prevailing Wages and Union dues)
  • Process payroll for all employees on a bi-weekly basis.
  • Maintain accurate employee records in payroll software.
  • Address payroll inquiries from staff and management promptly.
  • Ensure compliance with federal and state payroll regulations.
  • Conduct audits of payroll data for accuracy and completeness.
  • Prepare and distribute payroll reports to relevant departments.
  • Collaborate with HR to update employee compensation information.
  • Train new staff on payroll procedures and systems usage.
  • Processed payroll for over 500 employees bi-weekly, ensuring accuracy of pay and deductions.
  • Managed multiple tasks simultaneously while meeting deadlines consistently.
  • Reviewed timesheets for accuracy and completeness prior to processing payroll.
  • Performed manual calculations for retroactive pay adjustments or special payments as required.
  • Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
  • Researched and resolved employee payroll questions and issues via email, phone and in person.
  • Supported payrolls, driving timely and accurate payment of employee wages.
  • Solved complex problems related to payroll processing quickly and efficiently.
  • Collaborated with employees and supervisors to immediately resolve discrepancies in timesheets.
  • Provided timely customer service support to employees regarding questions about their paychecks or other payroll issues.
  • Onboarded new employees in time reporting and payroll systems.
  • Extracted information from payroll system and generated reports for various departments and vendors.
  • Developed and implemented procedures to ensure accurate entry of payroll data into the system.
  • Voided checks and issued stop payment orders to correct payroll discrepancies.
  • Assisted with auditing processes related to payroll.
  • Oversaw payroll processing to comply with tax laws and court-ordered wage assignments and garnishments.
  • Ensured that all necessary taxes were withheld accurately from each employee's paycheck.
  • Researched discrepancies in payroll data and provided corrective action when needed.
  • Reviewed timecards at month end to ensure accuracy before approving payment.
  • Prepared quarterly reports for government agencies such as 941s, W-2s, 1099s.
  • Maintained up-to-date knowledge of relevant laws and regulations regarding wage and hour compliance.
  • Reconciled monthly benefit statements from vendors to ensure accuracy of information in the payroll system.
  • Maintained and updated database for invoicing and accounting reconciliation.
  • Updated job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations .
  • Provided training to new payroll department staff on payroll systems and procedures.
  • Issued employees' paychecks and statements of earnings and deductions electronically.
  • Coordinated with HR to ensure accurate employee data for payroll processing.
  • Prepared and submitted payroll reports for review by senior management.
  • Updated payroll records by entering changes in exemptions, insurance coverage, savings deductions, and job title and department and division transfers.
  • Processed and monitored sick pay, vacation pay, and other leave entitlements accurately.
  • Calculated and processed end-of-year bonuses and adjustments with XX% accuracy.
  • Developed and maintained detailed payroll documentation and procedures guides.
  • Implemented new payroll software, leading to a reduction in processing errors.
  • Handled the setup and validation of direct deposit instructions for employees.
  • Managed timekeeping system and resolved any timecard discrepancies.
  • Processed garnishments, child supports, and levies in accordance with federal and state laws.
  • Managed payroll and time and attendance systems.
  • Responded to employee inquiries regarding payroll and timekeeping.
  • Recorded adjustments to previous pay-related errors.
  • Accurately processed data, validation and transmission for weekly, semi-monthly and sales payrolls.
  • Provided pay-related information to employees and managers on benefit plans, tax issues and collective bargaining provisions.
  • Verified past employment of candidate hires.
  • Posted work hours completed to files to properly bill clients.
  • Prepared end-of-period payroll tax returns.
  • Coordinated special programs and donation drives involving payroll deductions.
  • Analyzed customer feedback to improve service quality and enhance guest experience.
  • Conducted market research to identify trends and inform business decisions.
  • Assisted in financial reporting and budgeting processes for better resource allocation.
  • Created detailed reports on performance metrics to support data-driven strategies.
  • Collaborated with management to develop strategic plans for operational efficiency.
  • Facilitated training sessions for staff on new systems and procedures.
  • Monitored competitor offerings and prepared insights for strategic positioning.
  • Streamlined communication between departments to enhance project coordination efforts.
  • Maintained accurate records of all data collected during analysis processes.
  • Implemented strategies for automating organizational processes.
  • Collaborated with cross-functional teams on projects related to analytics initiatives.
  • Identified opportunities for process improvements across the organization.
  • Analyzed large datasets with statistical methods and software programs.
  • Maintained positive working relationship with fellow staff and management.
  • Identified needs of customers promptly and efficiently.
  • Analyzed key performance indicators to identify effective strategies.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Implemented strategies to take advantage of new opportunities.
  • Analyzed company's expenditures and developed financial models.
  • Wrote and submitted reports on industry trends, prompting managers to develop business plans.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Worked closely with human resources to support employee management and organizational planning.
  • Audited company's legal documents to verify compliant policies and procedures.
  • Determined consumer needs to provide products and services appealing to larger market.

Payroll Specialist

Cedar Sinai
Los Angeles, USA
01.2021 - 10.2021
  • Process Bi-weekly payroll for 1900+ employees.
  • Daily Adjustments – Manual Calculations
  • Weekend and evening differentials.
  • Multi State Payroll: California, Arizona, Texas, Nevada, New York, Pennsylvania
  • Enter data in ADP Global and Kronos Time including new employees' orientation hours.
  • Distribute daily termination and adjustment checks.
  • Understand and communicate Payroll policies and procedures to employees.
  • Follow Cedars-Sinai's multiple pay structure guidelines and exceptions.
  • Understand Federal, State, and local law regarding employee compensation.
  • Process and resolve payroll inquiries.
  • View and analyze appropriate data in Lawson and Kronos, ADPWFN, E-Time.
  • Responsible for reprinting payroll documents (W2, pay stub, etc.)
  • Integrate employee’s benefits with SDI or Worker's Comp.
  • Respond to inquiries from outside sources.
  • Process Union Payroll for RNs and CNs.
  • Processed Garnishments: Collections, Tax Levy, Child Support.

Sr Payroll Associate

CHLA
Los Angeles, USA
01.2020 - 12.2020
  • Biweekly payroll through SAP and ADP Global View.
  • Daily Adjustments – Manual Calculations
  • Weekend and evening differentials
  • Audit processing
  • Processed RN and CNA Union Payrolls’
  • Processed Union Due payment requests
  • Maintained payroll control records and updated payroll data
  • Weekend and evening differentials.
  • Supplemental SDI/LOA manual calculations.
  • Audited PTO, Sick, and Vacation accruals.
  • Processed terminations daily
  • Processed end on year W2 and W2C
  • Process Garnishments: Collections, Tax Levy, Child Support
  • Answer Department phones
  • Respond via email to management and employees.

Payroll Analyst

Huntington Hospital
Pasadena, USA
01.2018 - 06.2019
  • Biweekly payroll of 4000+Employees
  • Garnishments. EDD and Tax Levies.
  • LOA/ Access EIR calculations
  • W4 updates
  • Processed Union dues.
  • Prior pay corrections working with FLSA sheet 100-150 weekly.
  • Daily Terminations: Manual Checks daily 10+
  • Using SAP, Ceridian and Quick Charge
  • Processed Union Dues
  • Upload daily integration files to Wells Fargo
  • Answer Department phones
  • Respond via email to management and employees.

Payroll Coordinator

OpenX
Pasadena, USA
01.2017 - 12.2018
  • Prepared and processed semi-monthly and monthly payroll functions for 500+ employees, across five countries (Canada UK, Japan, Poland, Spain, USA, Puerto Rico)
  • Maintained and updated timekeeping database for multi-state hourly time records (NY, US)
  • Maintained employee data and handled employee questions and follow-up emails.
  • Compiled required payroll data, including new hire onboarding data and direct deposit information.
  • Distributed payroll
  • Processed Garnishments: Child Support, Federal and State Levies. Assistant with EDD forms.
  • Calculated and processed, LOAs, FMLAs
  • Processed manual checks for terminations and discrepancies.
  • Audited and processed stop payments and adjustments.
  • Maintained payroll control records and updated payroll data.
  • Reconciled monthly benefit accounts to support monthly close.
  • Coordinated efficient process flows, with attention to accuracy and quality of customer service.
  • Ensured computing, withholding, and deductions are accurate.
  • Knowledge of wage and hour laws for both federal and state jurisdictions.
  • Maintain accurate and complete employee records and payroll documentation.
  • Compiled data reporting with third-party vendors (Fidelity/Cigna/Lincoln/HAS)
  • Payroll conversion experience is desired but not required.
  • Process Periodic, Monthly, and Quarterly 941 taxes through ADP.
  • Ability to maintain strict confidentiality.
  • Leave of Absence and process garnishments and liens.

Payroll and Benefits Specialist

Av jet Corporation
Burbank, USA
04.2016 - 01.2017
  • Managed the administration of multi-state payroll and benefits (including programs such as health, dental, life, LTD, vacation, sick leave, and leave of absence).
  • Identified legal requirements and government reporting regulations affecting payroll and benefits and ensure policies, procedures, and reporting comply.
  • Responsible for overseeing the payroll and benefit-related record-keeping requirements.
  • Served as a corporate resource to all locations with payroll and benefit-related matters.
  • Directed preparation of government reports and reviewed payroll to ensure accuracy.
  • Worked closely with the controller and other members of the accounting staff to ensure the accuracy of payroll.
  • Paid and reconciled the monthly benefit invoices.
  • Maintained and administered the 125 Cafeteria plan.

Payroll Specialist

Intercom Securities
Pasadena, USA
01.2017 - 01.2017
  • Received, processed, and tracked payroll and discrepancies, documents, and uploaded files.
  • Processed Bi-Weekly payroll for 6,000 employees in multiple states, as well as Guam and Puerto Rico. Through SAP and ADP WFN.
  • Reviewed and verified available Vacation, Sick, Floating Holiday, and Holiday Hour balances, and verified that all such benefits were accruing and updated accurately.
  • Assisted with reconciliations of selected payroll payment activity, e.g., Reversals, Voids, Stale Dated Check, and Replacement Checks.
  • Acted as a backup for scheduled or unscheduled absences as business needs deemed necessary.
  • Advised management of suggested procedural updates, identifying opportunities to improve current processes.
  • Collaborated with HR, Accounting, and Contracts to resolve errors and disputes (pay rate discrepancies, ACH returns, recalls and stop payments).
  • Processed garnishment/ levies and direct deposits.
  • Assisted with the validation of W4, State, and Local Agency Tax forms for accuracy as processed by HR, Payroll or interfaced from an Applicant Tracking System.

Payroll Administrator

Tetra Tech Inc.
Pasadena, USA
06.2014 - 11.2016
  • Processed Bi-weekly Payroll for over 1200 state/out-of-state and international employees.
  • Ensured accuracy and timeliness of payroll following state legal requirements and company policies.
  • Processed Union dues
  • Audited and loaded time data from SAP (ADP Time) or other sources such as Excel spreadsheets.
  • Processed manual check requests in accordance to legal and business units’ requirements and company and state policies.
  • Performed special payroll-related calculations such as retroactive payments, time off accruals, union fees, etc.
  • Developed and maintained excellent working relationships and communication with business unit Human Resources and payroll contacts.
  • Inputted and maintained payroll data such as direct deposit, garnishments, bonuses, etc.
  • Reviewed and coordinated payroll processing calendar/schedules.
  • Audited pre and post-payroll process.
  • Responded to Human Resources staff and employees regarding payroll matters.
  • Assisted in the review and input of federal and state W4 data and local tax withholding setup.
  • End of year processes W2 and W2C.
  • Created and maintained Excel reports.

Education

AA Degree - Human Services

University of Phoenix

Skills

  • Microsoft Office 365
  • Payroll administration
  • Employee onboarding
  • Labor law compliance
  • Payroll processing
  • Data reconciliation
  • Multi-state payroll
  • Government reporting
  • Timekeeping management
  • Union payroll processing
  • Problem solving
  • Attention to detail
  • Effective communication
  • Relationship building
  • Analytical thinking
  • Process improvement
  • Exit interviews
  • HRIS updating
  • Talent acquisition
  • ADP all platforms
  • SAP
  • Oracle
  • Kronos
  • PeopleSoft
  • Quick Charge
  • UltiPro/BI (UKG)
  • APS
  • Workday
  • Vault
  • Valiant
  • E-time
  • Time Pro
  • ADP-Enterprise
  • Smart Compliance
  • Flexible work arrangements
  • Workforce planning
  • Customer service delivery
  • Payroll completion
  • Background checks
  • PeopleSoft HRMS
  • Pre-employment screening
  • Confidential document control
  • Union relations
  • Tax reporting
  • Paperwork verification
  • HR services

Languages

Fluent in Spanish

Personal Information

Title: Payroll Consultant

Processed Locations

  • USA
  • Canada
  • Puerto Rico

Certification

  • Foundation for Payroll Certification (FPC)

Languages

Spanish
Native/ Bilingual

Timeline

OTL Payroll Analyst

Berkshire Hathaway
03.2023 - 12.2023

Payroll-HR Specialist

Sysco
06.2022 - Current

Payroll Specialist/OTL Analyst

TAO Hospitality
11.2021 - 12.2022

Payroll Specialist

Cedar Sinai
01.2021 - 10.2021

Sr Payroll Associate

CHLA
01.2020 - 12.2020

Payroll Analyst

Huntington Hospital
01.2018 - 06.2019

Payroll Specialist

Intercom Securities
01.2017 - 01.2017

Payroll Coordinator

OpenX
01.2017 - 12.2018

Payroll and Benefits Specialist

Av jet Corporation
04.2016 - 01.2017

Payroll Administrator

Tetra Tech Inc.
06.2014 - 11.2016

AA Degree - Human Services

University of Phoenix

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