Olga Rivera

As a medical assistant my duties included:

• Organized paperwork such as charts and reports for office and patient needs.
• Maintained current and accurate medical records for patients.
• Transcribed phone messages and relayed to appropriate personnel.
• Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
• Supported office staff and operational requirements with administrative tasks.
• Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
• Printed prescription requests and queries in compliance with practice protocol.
• Notified manager of incidents and potential incidents relating to patients and staff for swift action.
• Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
• Performed various administrative tasks by filing, copying and faxing documents.
• Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
• Room patient for in office visit by taking vitals and prepare him/she for the provider.