Olga Rivera
Phoenix,AZ
Summary
Skilled Infusion Coordinator with expertise in patient scheduling, insurance verification, and infusion therapy education. Committed to optimizing patient care through effective communication and collaboration with healthcare teams.
Overview
16
16
years of professional experience
Work History
Infusion Coordinator
Dignity Health
Phoenix , AZ
09.2013 - Current
- Coordinated patient appointments to ensure optimal scheduling for infusion therapies.
- Educated patients about infusion procedures and potential side effects to enhance their understanding.
- Collaborated with healthcare teams to develop tailored patient care plans for infusion therapy.
- Executed data management practices to maintain accurate records of patient treatments and outcomes.
- Assisted patients with insurance verification to facilitate seamless access to necessary treatments.
- Liaised with insurance companies to facilitate patient care and resolve billing issues.
- Collaborated with healthcare professionals to plan and execute patient treatment plans effectively.
Healthcare Technician
Maricopa County
Phoenix , AZ
01.2010 - 08.2013
- Assisted healthcare professionals in delivering patient care and ensuring comfort during procedures.
- Monitored patient vital signs and reported any changes to nursing staff promptly.
- Collaborated with team members to streamline patient intake processes for enhanced efficiency.
- Participated in departmental meetings to discuss patient care strategies and process improvements.
- Administered basic first aid and supported emergency response efforts during critical situations.
- Maintained cleanliness of patient areas, ensuring compliance with health and safety regulations.
- Updated patient charts with relevant information to facilitate effective communication among care teams.
- Performed routine laboratory tests, contributing to accurate and timely diagnostic results.
- Responded quickly to emergency situations by providing appropriate medical attention.
- Maintained accurate records of patient care services provided.
- Assisted in the preparation of patients for examinations and treatments.
- Performed laboratory tests such as urinalysis and hematology analyses.
Education
Medical Assistant - Healthcare
Apollo College
Phoenix 01-2004
Pharmacy Technician
Carrington College
Phoenix, AZSkills
- Patient scheduling
- Infusion therapy education
- Insurance verification
- Clinical documentation
- Effective communication
- Team communication
- Medical Assistant
References
References available upon request.
Languages
Spanish
Full Professional
Timeline
Infusion Coordinator
Dignity Health
09.2013 - Current
Healthcare Technician
Maricopa County
01.2010 - 08.2013
Medical Assistant - Healthcare
Apollo College
Pharmacy Technician
Carrington College