Olga Rodriguez
Harvard,Il
Summary
Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.
Overview
12
12
years of professional experience
Work History
Environmental Service Technician
Northwestern Medicine
01.2019 - 01.2021
- Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
- Worked with team members from multiple departments to maintain strict cleanliness standards.
- Handled spills in work and common areas and used proper methods to clean and sanitize each material.
- Set up beds or other furniture in rooms.
- Developed and maintained personable and professional rapport with staff and customers to support satisfaction.
- Maintained patient and hospital confidentiality.
- Collected, sorted, and disposed of garbage and recycling from production work areas.
- Adhered to all safety and handling guidelines, following MSDS protocols for proper handling and storage of hazardous materials.
- Inspected and monitored assigned areas to proactively address health and safety hazards.
- Prepared cleaning solutions and equipment in accordance with health and safety standards.
Certified Nursing Assistant
Mercy Health System
11.2008 - 01.2019
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Facilitated personal hygiene management, feeding and ambulation.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Upheld infection control and prevention policies across different patient-facing areas.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Transported patients between rooms and appointments or testing locations.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Education
GED - General Studies
McHenry County College
Crystal Lake, ILCertificate - General Studies
McHenry County College
Crystal Lake, ILTravel/Tourism - Hospitality
First Institute
Crystal Lake, IL06.1999
Skills
- Chemical Cleaners
- Safe Work Practices
- OSHA Standards
- Quality Control
- Infection Control Policies
- Trash Collection
- Critical Thinking
- Customer Satisfaction
- Environmental Compliance
- Room Sanitization
- Facility Housekeeping
- Garbage Disposal
- Contaminated Site Cleanup
- Hospital Security
- Complex Problem-Solving
- Daily Patient Care
- Service Quality
- Technical Documentation
- Hospitality Environments
- Patient Admission
- Laboratory Data Collection
- Sanitation
Travel/Tourism diploma
Completed course work specializing in destination
Packages, in the hospitality industry.
Languages
Spanish
Native or Bilingual
Timeline
Environmental Service Technician
Northwestern Medicine
01.2019 - 01.2021
Certified Nursing Assistant
Mercy Health System
11.2008 - 01.2019
GED - General Studies
McHenry County College
Certificate - General Studies
McHenry County College
Travel/Tourism - Hospitality
First Institute
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