Olga Sergeev

Maintain quality food operations while ensuring customer satisfaction

• Understand the business and drive results through coaching and leading the team

• Achieve Gross Profit Margin, Net Margin and Sales Targets

• Meet sales goals through motivating the team, executing Foundational Processes, and achieving target results

• Ensures inventory data is correct by performing spot inventory counts and checks

• Maintain a clean and well-maintained environment

• Demonstrate proficient company, brand, and product knowledge

• Uphold and coach others on achieving of Food Safety standards

• Create relationships with customers to provide exceptional customer service

• Maintain a healthy and safe workplace, environment, and culture

• Display people leadership through staffing, development, training, and talent management/succession planning

• Lead communication meetings to ensure all plans are carried out

• Support the SM and ASM to create strong team engagement and positive work environment

• Provide leadership through managing performance, clear communication, and escalating issues as needed

• Being a role-model for the team, setting high standards for the level of service, and recognizing achievements

• Follow company policies and procedures and comply with all federal, state, and local regulations

• This role requires flexible hours including nights and weekends in a faced paced environment with shifting priorities