OLGA SÁNCHEZ-ELTELL
Brooklyn,New York
Summary
Professional counselor equipped to guide clients through challenges and foster personal growth. Strong background in providing emotional support, conflict resolution, and developing coping strategies. Proven ability to collaborate effectively within team to achieve impactful results. Adaptable and dependable with focus on active listening, empathy, and problem-solving skills.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Counselor
Catapult Learning
New York, New York
11.2021 - Current
- Developed individualized education plans to support student learning and emotional development.
- Facilitated group counseling sessions to enhance social skills and peer interactions among students.
- Implemented behavior management strategies to promote positive classroom environments, reduce disruptions and help clients develop healthier coping mechanisms.
- Collaborated with teachers and parents to address student needs and improve academic performance.
- Conducted assessments to evaluate student progress and identify areas for intervention or support.
- Provided crisis intervention services, ensuring student safety during critical incidents or emotional distress.
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Designed culturally-sensitive interventions tailored to each client''s background and experiences.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
Residence Hall Manager
New York University
New York, New York
08.1999 - 04.2017
- Supervised residence hall staff, fostering a collaborative and supportive community environment.
- Developed and implemented programs promoting student engagement and personal development.
- Managed conflict resolution processes, ensuring fair and timely outcomes for residents.
- Conducted regular assessments of hall conditions to maintain safety and compliance standards.
- Collaborated with campus departments to enhance resources available to students in residence halls.
- Mentored new staff in operational procedures, enhancing team efficiency and service quality.
- Mentored Resident Assistants in their professional development, providing regular feedback on their performance.
- Facilitated team-building activities among residential staff members that fostered strong working relationships.
Education
Master of Arts (M.A.) - Counseling
New York University
New York, New York, US05-2021
Bachelor of Arts (B.A.) - Applied Psychology
New York University
New York, New York, US05-2014
Skills
- Bilingual in Spanish and English
- Adept at conflict resolution
- Behavior monitoring
- Multicultural competence
- Individual/ Group counseling
- Grief counseling
- Solution-focused counseling
- Crisis intervention techniques
Certification
- Certified School Counselor, Catapult Learning - 5yrs
LANGUAGES
Spanish
Native
Timeline
Counselor
Catapult Learning
11.2021 - Current
Residence Hall Manager
New York University
08.1999 - 04.2017
Bachelor of Arts (B.A.) - Applied Psychology
New York University
Master of Arts (M.A.) - Counseling
New York University