OLGA TAPIA
Dallas,Texas
Summary
With over a decade of experience as a medical assistant, I bring a strong background in patient care, communication, and healthcare operations. My compassionate nature, attention to detail, and ability to remain calm under pressure make me well-suited for the patient transport role. I understand the importance of patient safety, comfort, and timely service, and I'm committed to delivering excellent support as part of a healthcare team. My experience working directly with diverse patients also allows me to provide respectful and empathetic care during transport.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Clinical Manager
HHM HEALTH
Mesquite, Texas
06.2022 - Current
- Attend conferences and workshops to stay abreast of changes in the field.
- Manage daily operations including staffing levels, budgeting, scheduling and resource allocation.
- Participate in meetings with other healthcare professionals to discuss best practices.
- Develop and maintain clinical policies and procedures.
LEAD MEDICAL ASSISTANT
Carefirst Primary and Wellness center
Farmers Branch, TX
02.2020 - Current
- Record patients' medical history, vital statistics, or information such as test results in medical records.
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean
- Interview patients to obtain medical information and measure their vital signs, weight, and height.
- Clean and sterilize instruments and dispose of contaminated supplies.
- Prepare and administer medications as directed by a physician.
- Show patients to examination rooms and prepare them for the physician.
- Explain treatment procedures, medications, diets, or physicians' instructions to patients.
- Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.
- Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
- Perform routine laboratory tests and sample analyses.
- Contact medical facilities or departments to schedule patients for tests or admission.
- Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests.
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
- Greet and log in patients arriving at office or clinic.
- Schedule appointments for patients.
- Inventory and order medical, lab, or office supplies or equipment.
- Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients.
MEDICAL ASSISTANT
Xuecheng Charles Wang, M.D.
Farmers Branch, TX
05.2014 - 01.2020
- Set up medical laboratory equipment.
- Authorize drug refills and provide prescription information to pharmacies.
- Record patients' medical history, vital statistics, or information such as test results in medical records.
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
- Interview patients to obtain medical information and measure their vital signs, weight, and height.
- Clean and sterilize instruments and dispose of contaminated supplies.
- Prepare and administer medications as directed by a physician.
- Show patients to examination rooms and prepare them for the physician.
- Explain treatment procedures, medications, diets, or physicians' instructions to patients.
- Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.
- Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
- Perform routine laboratory tests and sample analyses.
- Contact medical facilities or departments to schedule patients for tests or admission.
- Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests.
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
- Greet and log in patients arriving at office or clinic.
- Schedule appointments for patients.
- Inventory and order medical, lab, or office supplies or equipment.
- Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients.
WAITRESS
Hidalgo's Cafe
Coleman, TX
02.2011 - 03.2013
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Collect payments from customers.
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
- Prepare checks that itemize and total meal costs and sales taxes.
- Take orders from patrons for food or beverages.
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
- Present menus to patrons and answer questions about menu items, making recommendations upon request.
- Clean tables or counters after patrons have finished dining.
- Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
- Inform customers of daily specials.
- Stock service areas with supplies such as coffee, food, tableware, and linens.
- Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
- Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
- Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
- Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
- Escort customers to their tables.
- Fill salt, pepper, sugar, cream, condiment, and napkin containers.
Lead Medical Assistant
HHM HEALTH
Dallas, TX
06.2022 - Current
Education
Bachelor of Science - Psychology
Colorado Technical University
Colorado Springs, CO12.2025
Medical Assistant - undefined
EVEREST COLLEGE
Dallas, TX01.2014
Skills
- Professionalism
- Organized
- Team player
- Quick learner
- Multitasking
- Reliable
- Dependable
- Adaptable
- Communication skills - verbal and written
- Etiquette
- Clinical procedures
- Medical record management
- Effective communication
- Regulatory compliance
- Time management
- Customer service
- Operations oversight
- Quality control
- Onboarding and coaching
- Clinical instruction
- Improving clinical quality outcomes
- Clinical operations planning
Certification
- National Certified Medical Assistant
- CPR/AED/FIRST-AID (INFANT, CHILD, ADULT)
Languages
Spanish
Native or Bilingual
Timeline
Lead Medical Assistant
HHM HEALTH
06.2022 - Current
Clinical Manager
HHM HEALTH
06.2022 - Current
LEAD MEDICAL ASSISTANT
Carefirst Primary and Wellness center
02.2020 - Current
MEDICAL ASSISTANT
Xuecheng Charles Wang, M.D.
05.2014 - 01.2020
WAITRESS
Hidalgo's Cafe
02.2011 - 03.2013
Bachelor of Science - Psychology
Colorado Technical University
Medical Assistant - undefined
EVEREST COLLEGE