Olga Zadyrka

· Contributed to efficient emergency department operations by effectively prioritizing and managing tasks.

· Provided emotional support to patients and families during challenging situations, fostering trust and positive relationships using therapeutic communication.

· Improved patient care by being prepared and efficiently performing emergency room procedures such as wound dressing, splinting, CPR and responding to codes.

· Evaluated PCT student performance as a preceptor, offering training, supervision, constructive feedback to facilitate continuous improvement and growth.

· Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary and recorded data in appropriate electronic medical records using EPIC.

· Performed venipuncture to obtain serum blood samples and blood cultures, EKGs, glucose checks, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.

· Provided one-on-one support to patients experiencing emotional distress or crisis fostering stability using de-escalation techniques, monitoring for signs of that need immediate attention from clinical staff.

· Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.

• Maintained accurate patient records by diligently updating electronic health systems with relevant data.
• Facilitated clear communication among nursing staff through diligent documentation and relay of physician orders.
• Ensured patient confidentiality by adhering to HIPAA regulations when handling sensitive information.
• Improved patient flow by efficiently managing admissions, discharges, and transfers in the Emergency Room.

• Planned and delivered numerous activities and special events for programs for ages 4-12.
• Met with other volunteers and program leaders to discuss new service opportunities for youth members ages 13-21.
• Communicate frequently with parents, students and faculty to provide feedback and discuss instructional strategies and how to address varying student needs as head teacher for ages 4-6.

• Communicated positively with children and guardians.
• Prepared healthy, age-appropriate snacks and meals.
• Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
• Worked with parents to develop and implement positive behavior and daily routine.

• Welcomed customers and provided assistance in locating, purchasing products, and customer satisfaction.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.