Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Accomplishments
Timeline
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Olga Zhabotina

Harvey,LA

Summary

Outgoing professional with experience handling multiple tasks at once while remaining positive and composed in all types of situations. Offering great computer, customer service and collaboration skills. Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.

Overview

10
10
years of professional experience

Work History

Front Desk Receptionist

Creole Gardens
New Orleans, LA
11.2023 - Current
  • Collated, bound and stored computer-generated reports.
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Input and confirmed reservations for guests.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Ensured that all safety protocols were followed at the front desk area.
  • Input customer data into reservation systems and updated to reflect room changes.

Front Desk Receptionist

Oral Surgery Services
Gretna, LA
08.2023 - Current
  • Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
  • Scheduled and confirmed appointments for clients and staff.
  • Handled sensitive information in a confidential manner.
  • Greeted visitors warmly, and directed them to the correct doctor.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Explained policies and procedures to visitors.
  • Signed for packages, recorded deliveries and distributed to personnel.

Managing Director

StagForYou
Kyiv, Ukraine
02.2015 - 02.2022
  • Formulated strategic vision to drive mission and goals while stimulating revenue, profitability and growth.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Developed action plans to ensure that all organizational objectives are met in a timely manner.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Oversaw day-to-day operations of the company while coordinating with staff members.
  • Used expertise to cultivate relationships with existing clients, develop new client relationships and win business.
  • Delegated work to staff, setting priorities and goals.

Education

BBA - Language Interpretation and Translation

Kyiv National Linguistic University
Kyiv
06-2011

Skills

  • Problem solving
  • Time management
  • Departmental support
  • Multitasking and organization
  • Active listening
  • Multi-Line Phone Usage
  • Front office management
  • Professionalism
  • Appointment scheduling
  • Effective communication

Languages

English
Full Professional
Ukrainian
Native/ Bilingual
Russian
Native/ Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Collaborated with team of [Number] in the development of [Project name].
  • Achieved [Result] through effectively helping with [Task].

Timeline

Front Desk Receptionist

Creole Gardens
11.2023 - Current

Front Desk Receptionist

Oral Surgery Services
08.2023 - Current

Managing Director

StagForYou
02.2015 - 02.2022

BBA - Language Interpretation and Translation

Kyiv National Linguistic University

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Olga Zhabotina