Overview
Work History
Education
Personal/Other
Timeline
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Olga Zhurakivska

Jersey City,NJ

Overview

3
3
years of professional experience

Work History

Senior Sales Engineer

WALKME
New York, NY
01.2024 - Current
  • Partnered with Account Executives to generate $2.2M ARR in the face of economic headwinds in the tech sector
  • Closely collaborated with Customer Success to prevent $670k ARR churn across several key accounts by identifying deployment gaps and working with the customer to develop a roadmap for achieving their goals
  • Collaborated with various Product teams to implement feedback from the field into the product; influenced 2 new feature releases; frequently participated in alpha testing; served as a Product Liaison between Presales and the Extension Product team
  • Designed & implemented a standardized 'technical validation' process across the global Presales organization ensuring sufficient compatibility checks between WalkMe's overlay technology and customers' underlying apps, which resulted in improving the effectiveness of the hand-off between Presales & Post-sales and faster customer go-lives
  • Awards & recognition: Received 3 company awards for Innovation in Presales and Demo Excellence, presented strategic vision-oriented demos to analysts at Gartner and IDC, delivered a winning demo at 2023 Dreamforce Demo Jam

Senior Digital Transformation Strategist

INFOR
New York, NY
10.2021 - 01.2022
  • Led 15 long-term (3+ months) and 8 short-term (2+ weeks) digital transformation consulting engagements with Infor's top 100 strategic accounts (>$1B revenue), contributing to improved sales outcomes (i.e., faster time to signature, deal expansion to $1M+ ACV, and increased access to key executive decision-makers)
  • Piloted and executed a tailored 1:1 microsite strategy for top 100 strategic accounts as a differentiating customer engagement tool during the work-from-home transition, contributing to a ~16% increase in deal conversation rates for influenced accounts
  • Designed & delivered monthly workshop facilitation & design-thinking enablement sessions for the US GTM teams with the goal of increasing the use of innovative selling techniques
  • Contributed to leadership-sponsored special projects in the following areas: Product marketing: conducted a series of interviews with the Infor Talent Science team; synthesized key insights into a product strategy proposal aimed at expanding the product footprint into new industry verticals
  • Commercial innovation: assisted sales leadership with change management efforts around a new sales methodology with tailored activities for low-touch and high-touch customer engagements
  • Inclusion & Diversity: worked with HR and I&D teams to define a strategic vision designed to increase female representation in the company to 25%
  • Drove customer traffic through the NYC Innovation Garage; influenced 40+ key deals ($500k+) by positioning Infor as an innovative vendor; supported design & technology improvements to the space
  • Led US Digital Strategy team recruiting and onboarding; managed one associate and one intern
  • Led the US branch of the Women's Infor Network ERG in 2022

Education

BACHELOR OF SCIENCE - Neuroscience, Computer Science & Chemistry

New York University
New York
05.2018

Personal/Other

  • other 1
  • other 2
  • other 3

Timeline

Senior Sales Engineer

WALKME
01.2024 - Current

Senior Digital Transformation Strategist

INFOR
10.2021 - 01.2022

BACHELOR OF SCIENCE - Neuroscience, Computer Science & Chemistry

New York University

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Olga Zhurakivska