Olga L. Garcia
Summary
Talented worker with background cleaning, handling laundry and maintenance in commercial environments. Reliable at safely operating industrial cleaning equipment and chemicals. Detailed with keen eye for facilities presentation, organization and cleanliness. Reliable and honest to the job when acquired and always willing to lend a hand.
Overview
23
23
years of professional experience
Work History
Professional Residential and Business Cleaner
Mr. Sparkle
12.2021 - Current
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Organized and used industrial cleaning products following strict safety procedures.
- Adhered to company policies for appearance, thoroughness, and facility security.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Front and Back Desk Receptionist
MyPlace Hotel
03.2019 - 11.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Trained new team members on company procedures, customer service and issue resolution.
- Resolved customer problems and complaints.
Personal Nanny
Non-Specific Clients
02.2000 - 02.2019
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Taught children everyday skills and language.
Education
High School Diploma -
Francisco Allende
Juarez, Chihuahua, MX07.1999
Skills
- Cleaning and Sanitizing
- Equipment Safety
- Handling Procedures
- Team Training
- Routine Cleaning Plans
- Inventory Restocking
- Safety Measures
- Quality Control
- Routine Inspections
- Business Operations
- Hospitality Management
Languages
Spanish
Native or Bilingual
Timeline
Professional Residential and Business Cleaner
Mr. Sparkle
12.2021 - Current
Front and Back Desk Receptionist
MyPlace Hotel
03.2019 - 11.2021
Personal Nanny
Non-Specific Clients
02.2000 - 02.2019
High School Diploma -
Francisco Allende
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