Olgino Duri
Elmhurst,Il
Summary
Self-motivated and energetic Car Salesman with strong sales background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion for cars and trucks while juggling many initiatives to achieve sales objectives in fast-paced competitive environment.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Amazon DSP KDL
12.2022 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
Customer Service Representative
Aldi Auto Parts
01.2022 - 08.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Processed customer service orders promptly to increase customer satisfaction.
- Provided primary customer support to internal and external customers.
Bank Teller Supervisor
NBG Bank
03.2019 - 12.2021
- Counted cash drawers and made bank deposits.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained strong knowledge of bank products, services, procedures and regulatory requirements to assist staff members with questions and difficult or complex tasks.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Researched and resolved customer issues on personal savings, checking, and line of credit accounts.
- Promoted bank's products and services by consistently cross-selling to customers.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
Sales Associate
ASTA Dealership
03.2017 - 02.2019
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Answered telephone and email inquiries from potential customers.
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Completed registration paperwork and sales documentation.
- Met customers on lot and in showroom to discuss available vehicles and options.
Education
Business Certificate - Business Management
DROFPP Certificate
Tirana, Albania 03.2021
BBA - Accounting And Finance
Logos University
Tirana, Albania 07.2018
Certificate - Foreign Languages And Literatures
ASIM VOKSHI
Tirana, Albania 06.2015
Skills
- Attention to skills
- Bilingual, Spanish, Albanian, English
- Exceptional Customer Service
- Vehicle Systems
- Time Management
- Advanced Planning
- Sales Strategy
- Development
- Customer Response
- Alpha Business
- Sales and Promotions
- Work Order Management
- Client Relationship Management
- Customer Feedback
- Customer Support
- Sales/ Marketing
Timeline
Delivery Driver
Amazon DSP KDL
12.2022 - Current
Customer Service Representative
Aldi Auto Parts
01.2022 - 08.2022
Bank Teller Supervisor
NBG Bank
03.2019 - 12.2021
Sales Associate
ASTA Dealership
03.2017 - 02.2019
Business Certificate - Business Management
DROFPP Certificate
BBA - Accounting And Finance
Logos University
Certificate - Foreign Languages And Literatures
ASIM VOKSHI
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