Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic
OLGRES SHEHAJ

OLGRES SHEHAJ

Summary

Dynamic professional with proven expertise in guest relations management and dining area maintenance, honed at Resorts With Capacity of 1200+ Tourists. Excelled in ensuring food safety and order accuracy, while managing high-volume customer flow. Skilled in multitasking and cleanliness, consistently enhancing dining experiences. Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.

Overview

2
2
years of professional experience
1
1
Certification
2
2
Languages

Work History

Waiter A & B,barista B,beach Runner A

Resorts With Capacity of 1200+ Tourists
03.2024 - Current

Responsibilities:serving drinks,serving 2 or 3 cooked dishes,laying tablecloths,cleaning tables,preparing closing opening terrace terrace of cushion seats etc,watering plants around it,picking up dishes-drinks,serving and ordering products other than those of the head waiter,packing,serving menus,welcoming customers,and taking orders ,
preparing coffee, juice, tea, organic and non-organic, preparing the beach, taking orders, serving snacks

  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Ensured food safety compliance by adhering to proper handling procedures when serving dishes.

Barman B,waiter B,help Cook

Restaurants
01.2023 - 12.2023

Responsibilities as a bartender B: Preparation of classic frequent cocktails such as APEROL,CAMPARI,CUBA LIBRE,CAIPRINHA etc., Warehouse Manager for drinks-orders, preparation of simple coffee, cleanliness of the room, washing glasses, filling all kinds of beers (4) and complexes, soft drinks and complexes.
Responsibilities as COOK C: latza,frying gemuse,leva(tomato-onion dressing) etc,frying frozen potatoes,croquettes,schnitzel,squid in fryers,preparations like cutting iceberg,meat for pork gyro layering,participation in making metaxa sauce ,cretanis etc,boiling pasta,rice and making rice vegeta etc.

Education

Master of Science - Transport Engineering

Civil Engineering
GREECE
04.2001 -

Skills

    Order Accuracy

    Guest Relations Management

    Order Management

    Dining area maintenance

    Strong multitasking

    Food safety understanding

    Cleanliness

Certification

ECCE B2 UNIVERSITY OF MICHIGAN

Additional Information

Nationality:Greek and Albanian

Passport :Greek

Driving License:A1

VIBER & WHATSAPP:+306988601958

Timeline

Waiter A & B,barista B,beach Runner A

Resorts With Capacity of 1200+ Tourists
03.2024 - Current

Barman B,waiter B,help Cook

Restaurants
01.2023 - 12.2023

Master of Science - Transport Engineering

Civil Engineering
04.2001 -
OLGRES SHEHAJ