Oliam Mailo
Federal Way,WA
Summary
Proven leader in warehouse management, adept at shipping and receiving operations with a track record of enhancing workflow efficiency at Hanjin global Logistic air cargo. Skilled in material handling practices and fostering team collaboration, I significantly improved inventory accuracy and operational efficiency. Expertise in order picking and processing, committed to achieving and exceeding performance goals.
Overview
9
9
years of professional experience
Work History
Warehouse Supervisor
Hanjin global Logistic air cargo
SeaTac, WA
11.2021 - Current
- Held staff meetings to share project information and address specific issues.
- Inspected equipment for wear, specifications adherence and issues.
- Reported employee time, job expenses and inspections results in work records.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Scheduled materials shipments and transportation for on-time delivery, reducing delays.
- Conducted training sessions for new employees on proper use of equipment and safety protocols.
- Managed daily cycle counts to maintain accurate inventory levels at all times.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Ensured compliance with local regulations related to health and safety standards.
- Facilitated team meetings to communicate goals, updates, and solicit feedback for continuous improvement.
- Provided leadership to motivate staff members to achieve performance goals.
- Coordinated with other departments to ensure smooth flow of materials.
- Resolved personnel problems, complaints and grievances, referring serious issues to higher-level supervisors.
- Performed regular inspections of equipment, facilities, and personnel safety practices.
- Informed upper management or department heads of items loaded or problems encountered.
- Coordinated with transportation companies for timely delivery of goods.
- Employed first-in-first-out protocols to reduce waste.
- Monitored processing equipment and machinery for proper start-up, operation and shut down.
- Compiled, sorted and filed records of product orders, business transactions, and other activities.
- Reviewed supplies inventory levels and purchased necessary items.
- Satisfied reporting requirements with timely and accurate logging of daily activities.
- Led warehouse layout optimization projects, improving workflow and space utilization.
- Analyzed data from reports generated by Warehouse Management System software.
- Evaluated procedures, making corrections and changes to reduce safety issues and meet compliance.
- Monitored warehouse operations to ensure accuracy and efficiency.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
- Complied with standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
- Enforced company policies related to employee conduct in the workplace.
- Resolved customer inquiries regarding order status or delivery issues promptly.
- Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
- Presented and explained work orders to team.
- Monitored workers and reviewed completed work for proper performance.
- Prepared and led staff training and instruction.
- Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
- Operated forklifts to fill or empty overhead spaces.
- Estimated project materials, time and staffing requirements based on work orders and job specifications.
- Reviewed inventory sheet against shipments received and alerted manager of discrepancies.
Merchandise Associate
Cost U Less Inc.
Harmon, Guam
01.2016 - 04.2020
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
- Implemented loss prevention measures such as restocking high-value items behind counters when necessary.
- Planned commercial displays to entice and appeal to customers.
- Provided superior customer service by responding promptly to inquiries and resolving customer complaints.
- Assisted in developing marketing campaigns for promotional activities.
- Created retail displays to highlight particular products and drive sales according to corporate strategy.
- Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
- Established and maintained proper high-traffic displays, resulting in increased sales.
- Organized and located inventory, updating store spreadsheets to reflect statistical data.
- Reorganized sales floor to optimize customer flow and improve product visibility.
- Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
- Performed regular price checks to identify discrepancies between shelf tags and computerized systems.
- Placed prices and descriptive signage to enhance displays and promote items.
- Built effective partner store relationships to improve customer satisfaction.
- Participated in physical inventories by counting merchandise stored in backroom areas.
- Completed updates to signage, marketing materials and item price tags to reflect current promotions.
- Constructed aisle displays and arranged end caps to promote specific products.
- Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.
Education
High School Diploma -
SSHS
Guam Yigo11-2007
Skills
- Shipping and receiving operations
- Order picking and processing
- Shipping and receiving management
- Assembly and production
- Material handling practices
- Stock audits
Timeline
Warehouse Supervisor
Hanjin global Logistic air cargo
11.2021 - Current
Merchandise Associate
Cost U Less Inc.
01.2016 - 04.2020
High School Diploma -
SSHS
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