Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Olicio Stewart

Pittsburgh,PA

Summary

Dynamic customer service professional with extensive experience at Rite-Aid Pharmacy, adept at resolving complaints and enhancing customer satisfaction. Skilled in cash handling and scheduling management, I excel in team collaboration and maintaining operational efficiency, ensuring a positive experience for both customers and staff.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Customer Service/Cashier

Arbys Resturant
Pittsburgh, Pennsylvania
07.2025 - Current
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.

Supervisor

Rite-Aid Pharmacy
Pittsburgh, Pennsylvania
09.2024 - 06.2025
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
  • Complied with company policies, objectives and communication goals.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Maintained positive working relationship with fellow staff and management.

Barista/Cashier

Doubletree By Hilton Hotel
Pittsburgh, Pennsylvania
03.2019 - 08.2024
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Adhered to health department regulations concerning sanitation standards.
  • Operated cash registers to process customer payments.

Education

Supervisory Management

University of The West Indies
Jamaica
03-2016

High School Diploma -

Marcus Garvey Technical High School
Jamaica
07-2003

Skills

  • Cash handling
  • Effective communication
  • Customer service
  • Product knowledge
  • Team collaboration
  • Multitasking abilities
  • Attention to detail

Accomplishments

  • Superior Customer care Award/ 2023

Certification

  • CPR/ AED/ First-aid Certified/ 2025

Timeline

Customer Service/Cashier

Arbys Resturant
07.2025 - Current

Supervisor

Rite-Aid Pharmacy
09.2024 - 06.2025

Barista/Cashier

Doubletree By Hilton Hotel
03.2019 - 08.2024

Supervisory Management

University of The West Indies

High School Diploma -

Marcus Garvey Technical High School

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