Summary
Overview
Work History
Education
Skills
Timeline
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Olifio Reyes

Beaverton,OR

Summary

Proactive Maintenance Supervisor and Gutter Business Owner/Operator Manager with extensive experience in preventive maintenance, team supervision, and facilities management. Skilled in streamlining work order processes, managing inventories, and reducing downtime through effective troubleshooting and safety protocols. Bringing strong leadership, technical skills, and business acumen to optimize operations and drive success.

Overview

13
13
years of professional experience

Work History

Maintenance Supervisor

Four Winds HOA
06.2022 - 06.2024
  • Coordinated preventative maintenance schedules, verifying equipment safety and function.
  • Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
  • Supervised staff and scheduled shifts.
  • Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
  • Reduced downtime by quickly diagnosing and repairing issues with machinery, electrical systems, and facility infrastructure.
  • Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
  • Facilitated strong communication between maintenance personnel and other departments to ensure seamless coordination during planned outages or emergency situations.
  • Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.
  • Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
  • Analyzed and identified equipment failure root causes and initiated correction actions.
  • Tracked and managed department costs for good budget adherence.
  • Scheduled and oversaw maintenance, repair and installation activities.
  • Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.

Gutter Business Owner/Operator Manager

Self
03.2016 - 06.2024
  • Installed commercial and residential gutters.
  • Managed the daily operations related to customer service, inventory management, and marketing.
  • Evaluated customer feedback data to improve customer service standards.
  • Built solid foundation of business acumen, technical skills, and proven practices for daily operations.
  • Developed print advertising, social media campaigns, and networking events to deliver messages to target audience.
  • Identified solutions for helping new and existing clients based on their needs.
  • Drafted a business plan that outlined company goals and objectives.
  • Provided leadership, direction, and guidance to staff members on projects.
  • Negotiated contracts and agreements with business partners, vendors, and customers.
  • Maintained up-to-date records of business transactions using accounting software such as QuickBooks.
  • Scheduled deliveries with service vendors or product suppliers.
  • Established a loyal customer base through targeted marketing campaigns, referral programs, and personalized customer experiences.

Supervisor

Flowmasters
01.2011 - 02.2016
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Trained new employees on company policies, procedures and work ethics.
  • Answered customer questions and made product recommendations according to needs.


Education

High School Diploma -

Ashbrook High School
Gastonia, NC

Skills

  • Preventive Maintenance
  • Team Supervision
  • Facilities Maintenance
  • Maintenance recordkeeping
  • Troubleshooting
  • Safety Protocols
  • Inventory Monitoring
  • Vendor Relationship Management
  • Quality Control
  • Emergency Response
  • Production Scheduling

Timeline

Maintenance Supervisor

Four Winds HOA
06.2022 - 06.2024

Gutter Business Owner/Operator Manager

Self
03.2016 - 06.2024

Supervisor

Flowmasters
01.2011 - 02.2016

High School Diploma -

Ashbrook High School

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Olifio Reyes