Olindo Alo
Palatine,IL
Summary
Well-qualified product management professional familiar with Agile and Scrum methodologies and how to effectively manage product development timelines. Effective at making important team decisions focused on moving products through planning, pre-production and production phases. Notably skills in Discovery process.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Product Owner
Forte Group
Chicago , IL
11.2021 - Current
- Lead Discovery process for multiple clients to align and define work needed for the product
- Main Product point of contact with client stakeholders while managing product backlog
- Mentor product owners and provide solutions for product issues
- Lead and participate in agile ceremonies
- Managed sprints and releases while tracking progress against goals.
- Gathered detailed use cases and requirements through regular workshops, refinements and discoveries
- Participated in ideation workshops with other Product Owners in order to generate innovative ideas
- Led ongoing training sessions for internal products
Product Owner of Mobile Applications
The Vitality Group
Chicago , IL
01.2017 - 11.2021
- Organize, maintain, and own the direction of five Mobile Applications in an Agile environment, participating in all agile ceremonies
- Work with internal and external stakeholders to establish requirements and translate to technical requirements, user stories and acceptance criteria for all changes to mobile apps
- Manage and prioritize backlog of project and support work in order to schedule each Sprint’s workload
- Plan and coordinate code release each month with multiple other squads to ensure a smooth release
- Created processes to improve mobile applications leading to increased rating on app store
- Improved rating from 3.1 to 4.3.
Team Lead Production Support
The Vitality Group
Chicago , IL
08.2015 - 12.2016
- Managed the production support team directing and prioritizing their work
- Main point of contact for production support input for projects
- Continue to work with all aspects of the business in resolving large scale issues
- Handled escalations and approvals for hotfixes into the production environment
- Backlog management and reducing the amount of critical defects
- Employee management and edification of the entire production support team
- Implementation of processes to improve the business, particularly within production support.
Product Support Business Analyst
The Vitality Group
Chicago , IL
01.2013 - 08.2015
- Main point of contact for all support issues within The Vitality Group
- Worked with all aspects of business; Account Managers, Implementation Managers, IT, Business Analysts, Developers, etc
- Business Analyst/Project Manager of small projects, including a new Ticketing Management System implementation company wide (CA and Salesforce)
- Actively work with all aspects of the business (Account Managers, Implementation Managers, IT, Development, Customer service)
- Created Process Flows to facilitate the change processes for IT Support.
Business Systems Analyst
Abbott Laboratories
Waukegan , IL
10.2012 - 12.2012
Business Analyst / Project Manager
Thomson Reuters, Hubbard One
07.2011 - 08.2012
Software Development Specialist
Tukaiz LLC
Franklin Park , IL
12.2009 - 07.2011
Internship
Warmlyyours.com, Inc.
Lake Zurich , IL
05.2009 - 08.2009
Education
B.S. Information Technology: Information Systems - Systems Development and Analysis
Illinois State University
12.2009
Skills
- Agile Methodology
- Problem Resolutions
- Scrum Expertise
- Product Issue Resolution
- Product Planning
- Scrum Methodology
- Key Relationship Development
- Stakeholder Relationship Management
Certification
Professional Scrum Product Owner (PSPO I), Scrum.org, 01/2023
Affiliations
Illinois State University Hockey Club, Team President, 08/2006, 03/2009
Relevant Knowledge
- Project Management
- System Development and Analysis (UML Diagramming, ERD’s, requirements documentation)
- Story mapping and Roadmapping
Timeline
Senior Product Owner
Forte Group
11.2021 - Current
Product Owner of Mobile Applications
The Vitality Group
01.2017 - 11.2021
Team Lead Production Support
The Vitality Group
08.2015 - 12.2016
Product Support Business Analyst
The Vitality Group
01.2013 - 08.2015
Business Systems Analyst
Abbott Laboratories
10.2012 - 12.2012
Business Analyst / Project Manager
Thomson Reuters, Hubbard One
07.2011 - 08.2012
Software Development Specialist
Tukaiz LLC
12.2009 - 07.2011
Internship
Warmlyyours.com, Inc.
05.2009 - 08.2009
B.S. Information Technology: Information Systems - Systems Development and Analysis
Illinois State University
Professional Scrum Product Owner (PSPO I), Scrum.org, 01/2023
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