Abel Agudelo
Longwood,FL
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Consultant
US Health Advisors
08.2020 - Current
- Interview prospective clients to get information about their health insurance needs and financial resources to customize insurance programs to suit their individual needs.
- Analyze clients’ current insurance policies and suggest additions or other changes and explain key features of various policies.
- Conduct comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Generate increased sales revenue through effective lead generation and follow-up efforts.
- Enhance team performance by sharing successful sales strategies and best practices in regular team meetings.
- Advise clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Increase referral business by establishing strong rapport with existing clients, leading to positive word-of-mouth recommendations and expanded customer base.
- Introduce new products to existing clients, generating additional revenue streams through upselling techniques.
- Boost sales revenue by developing and implementing effective sales strategies.
- Analyze market trends, identifying areas of opportunity for competitive advantage.
- Negotiate contracts successfully, securing favorable terms for both the company and clients.
- Maintain up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
Customer Service Representative
U-Haul
06.2018 - 10.2020
- Worked as a detail-oriented Customer Service Representative with a comprehensive skill set encompassing scheduling, reservations, phone handling, customer assistance, weekly inventory management, sales, cashiering, cash handling, and payroll responsibilities
- Proven ability to thrive in fast-paced environments while maintaining a high level of customer satisfaction and operational efficiency.
- Utilized data analytics tools to monitor performance trends regularly, identifying areas for improvement and implementing necessary changes.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Implemented feedback loops that encouraged continuous improvement among team members by sharing insights about exceptional service delivery techniques.
- Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.
Lifeguard
USA Management
01.2018 - 12.2018
- Vigilant and highly skilled Lifeguard with a primary focus on ensuring the well-being and safety of guests by enforcing policies, rules, and regulations in the pool area
- Known for proactive customer service, maintaining a clean and organized pool environment, and demonstrating swift and effective responses in emergency situations.
Crew Trainer
McDonald’s
12.2015 - 11.2017
- Results-driven and detail-oriented Shift Supervisor with a proven track record in instructing, motivating, and training new crew members to ensure efficient procedure execution
- Adept at leading teams in the absence of a manager, monitoring employee performance, and providing exemplary customer service to maintain high company standards
- Known for maintaining a clean and organized restaurant environment, adhering to food safety regulations, and excelling in cashiering, cash handling, and reporting.
- Played a key role in the recruitment process by assessing candidates'' skills and aptitudes, ensuring well-rounded crews with complementary skillsets.
- Assisted in the development of standard operating procedures, ensuring consistency across all tasks performed by the crew.
- Streamlined onboarding process for new employees, resulting in a more efficient integration into the team.
Education
B.S Business And Information Management -
Seminole State College of Florida
Sanford, FL05.2022
Seminole High School -
Health Academy
Sanford Fl, United States01.2017
Skills
- Highly Motivated and Driven
- Account Management
- Licensed Insurance Agent
- Problem Solver
- Organization
- Schedule Keeping
- Customer liaison
- Industry Trends
- Sales Analysis
- Prospecting skills
- Project Management
- New Business Development
Certification
- Licensed Florida 2-15 Life
- Health And Annuities License
Languages
Spanish
Timeline
Sales Consultant
US Health Advisors
08.2020 - Current
Customer Service Representative
U-Haul
06.2018 - 10.2020
Lifeguard
USA Management
01.2018 - 12.2018
Crew Trainer
McDonald’s
12.2015 - 11.2017
B.S Business And Information Management -
Seminole State College of Florida
Seminole High School -
Health Academy