Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Olive  Lena

Olive Lena

St Paul,MN

Summary

Versatile and dedicated, I excelled at Metropolitan Council by enhancing passenger satisfaction and safety, showcasing my ability to communicate effectively and solve problems swiftly. Proficient in Microsoft Office and advanced safety training, I adapt seamlessly to various environments, always prioritizing customer service and operational excellence.

Overview

2025
2025
years of professional experience

Work History

Transit Bus Operator

Metropolitan Council
  • Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
  • Operated with safety and skill to avoid accidents and delays.
  • Provided passenger assistance, collected fares and offered schedule and route information.
  • Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
  • Fostered a positive work environment by participating in team-building activities, sharing knowledge with colleagues, and maintaining a respectful attitude toward all passengers and coworkers.
  • Enhanced passenger satisfaction by providing timely and efficient transportation services.
  • Ensured compliance with federal, state, and local regulations by staying up-to-date on changing laws and guidelines affecting transportation operations.

Trained Medication Specialist

Monarch Healthcare Management
11.2022 - Current

Work under the direct supervision of a nurse to provide care and medications in a timely manner

Document patient’s condition, concerns and changes

Provide high quality person centered care

Using lifts and other facility provided equipment transfer patient in and out of bed, wheelchairs, rooms , to and from activities

Shipping and Receiving Clerk

Heraeus Medical Components
06.2021 - 10.2022
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.

Package Handler

FedEx Ground
04.2019 - 10.2021
  • Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
  • Operated with safety and skill to avoid accidents and delays.
  • Provided passenger assistance, collected fares and offered schedule and route information.
  • Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
  • Fostered a positive work environment by participating in team-building activities, sharing knowledge with colleagues, and maintaining a respectful attitude toward all passengers and coworkers.
  • Enhanced passenger satisfaction by providing timely and efficient transportation services.
  • Ensured compliance with federal, state, and local regulations by staying up-to-date on changing laws and guidelines affecting transportation operations.

Education

Certified Nursing Assistant - Nursing

North America Medical Academy
Brooklyn Park Mn
06.2022

Masters In English Law - Law And Political Science

University of Yaoundé 2 Soa
Cameroon 🇨🇲
06.2015

Bachelor In English Law - Law

University of Yaoundé 2
Cameroon 🇨🇲
06.2014

GED - High School Diploma

Government Bilingual Comprehensive Hight School
Bamenda Cameroon 🇨🇲
08.2010

Skills

Safe driver with advance safety training

Ability to communicate clearly with patients, families and other team members

Critical thinker and problem solver

Quick learning ability with knowledge of computer programs such as Microsoft office products

Adaptive to different working environments

Ability to plan , schedule and organize task to maximize time

Ability to provide excellent customer service and demonstrate professional etiquette

Languages

English
Full Professional
French
Full Professional

Timeline

Trained Medication Specialist

Monarch Healthcare Management
11.2022 - Current

Shipping and Receiving Clerk

Heraeus Medical Components
06.2021 - 10.2022

Package Handler

FedEx Ground
04.2019 - 10.2021

Transit Bus Operator

Metropolitan Council

Certified Nursing Assistant - Nursing

North America Medical Academy

Masters In English Law - Law And Political Science

University of Yaoundé 2 Soa

Bachelor In English Law - Law

University of Yaoundé 2

GED - High School Diploma

Government Bilingual Comprehensive Hight School
Olive Lena