Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

OLIVE MAHONI

Mountain View,Ca

Summary

To gain experience and to further my career within your company your company because I’m a hard worker and team player. Flexible Medical Reception who can maintain origination and handle communication in a face pace of medical office. Skilled with booking appointment and Schelling, Registered patients and monitoring patients’ Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

8
8
years of professional experience

Work History

administrative assistant

Lytton And Gardens
03.2014 - 06.2020
  • Lytton and gardens
  • Front Desk, Handling phone duties, Sign the patients in, Greeting customer service
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Created and updated records and files to maintain document compliance.
  • Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Prepared and processed patient referrals and transfer requests.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.

front desk receptionist

Boys & Girls Club
01.2012 - 01.2014
  • Customer service
  • Written and Verbal Skills
  • Event planning
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.

Education

MEDICAL OFFICE ASSISTANT, MOUNTAIN VIEW/ -

LOS ALTOS ADULT SCHOOL
06.2022

High School Diploma -

Woodside High School
Redwood City, CA
06.2012

Skills

  • Reception Oversight
  • Bookkeeping
  • Travel Coordination
  • Information Security
  • Multi-Line Phone Systems
  • Patient Flow Management
  • Proficiency in Medical Management Systems
  • Mail Distribution
  • Correspondence Management
  • Appointment Scheduling
  • Medical Office Management

Additional Information

  • MEDICAL OFFICE ASSISTANT MOA CEFTICATION , Skills List your strengths relevant for the role you’re applying for List one of your strengths List one of your strengths List one of your strengths List one of your strengths

Timeline

administrative assistant

Lytton And Gardens
03.2014 - 06.2020

front desk receptionist

Boys & Girls Club
01.2012 - 01.2014

MEDICAL OFFICE ASSISTANT, MOUNTAIN VIEW/ -

LOS ALTOS ADULT SCHOOL

High School Diploma -

Woodside High School

Similar Profiles

CREATE PROFILE
OLIVE MAHONI