To obtain a challenging position that utilizes my ability to problem solve and efficiently assist individuals with needs.
Overview
16
16
years of professional experience
Work History
Direct Support Professional
Dungarvin’s
05.2024 - Current
Maintained clean, safe, and well-organized patient environment.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Correctional Officer
Bucks County Correctional Facility
09.2023 - Current
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Conducted routine and emergency head counts.
Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
RESIDENTIAL COUNSELOR
SERV BEHAVIORAL HEALTH SYSTEM
10.2016 - Current
Provides independent living skill training to consumers based upon individual skill assessment
Assures resident’s basic needs are met including meals, exercise, hygiene and sleep
Teaches healthy living skills and conducts recreational and social activities enhancing skill acquisition and fun
Monitors activities and whereabouts of residents and Maintains a physically safe environment
Administers medication in an accurate and timely manner
Assures that residents’ daily schedule is followed
Works with residents to problem solve and identify solutions to problematic behaviors
Relates to residents objectively and fairly, giving consideration to the resident’s individual needs
Maintains communication with co-workers throughout shift and across shifts, keeping them apprised of therapeutic issues.
Human Services Technician
TRENTON PSYCHIATRIC HOSPITAL
02.2019 - 08.2023
Working under pressure when a quick response is needed in a crisis situation
Handling verbal and physical abuse by patients who may be angry and scared
Participates in conducting individual patients programs according to specific plans or directions
Assists in conducting group activities
Participates as a team member in program planning meetings on assigned patients
Maintains records on resident program attendance
Communicates observations, orally or in writing, relating to patient's health, welfare and activities
Assists unit staff in performing basic health procedures and providing direct care for patients such as taking temperature and blood pressure checks, height and weight measurements
Protects patient's from obvious dangerous situations.
CAREGIVER
EWING ASSISTANT LIVING
03.2015 - 06.2016
Assisted clients with personal hygiene
Maintain records of patient care, condition, progress, and problems in order to report and discuss observations with a supervisor or case manager
Provide patients and families with emotional support and instruction in areas such as infant care, preparing healthy meals, independent living, and adaptation to disability or illness
Plan, purchase, prepare, and serve meals to patients and other family members, according to prescribed diets
Entertain, converse with, and read aloud to patients to keep them mentally healthy and alert
Accompany clients to doctors' offices and on other trips outside the home, providing transportation, assistance and companionship.
CAREGIVER
BARE CREEK ASSISTANT LIVING
02.2010 - 06.2015
Assisted clients with personal hygiene
Maintain records of patient care, condition, progress, and problems in order to report and discuss observations with a supervisor or case manager
Provide patients and families with emotional support and instruction in areas such as infant care, preparing healthy meals, independent living, and adaptation to disability or illness
Plan, purchase, prepare, and serve meals to patients and other family members, according to prescribed diets
Entertain, converse with, and read aloud to patients to keep them mentally healthy and alert
Accompany clients to doctors' offices and on other trips outside the home, providing transportation, assistance and companionship.
SALES ASSOCIATE/CASHIER
Bath & Body Works
06.2009 - 01.2010
Greeted all guests warmly
Keeping the work environment neat and clean
Ensuring that all products or merchandise are placed in their respective areas
Ensured that all stock is replenished
Helping customers locate merchandise or find suitable alternatives
Participated in periodic team meetings
Actively engaged in developing more effective customer service skills
Being knowledgeable about the benefits and uses of each product
Communicated with managers regarding customer concerns and employee matters
Maintained an enthusiastic and upbeat personality
Handled sales transactions, which included operating cash registers
Provided honest and positive feedback to customers regarding the best products that fit the customers’ expectations.
Direct Support Professional /Senior Direct Support Professional at Emmaus HomesDirect Support Professional /Senior Direct Support Professional at Emmaus Homes