Olive Wameli

• Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
• Maintained a clean and safe home environment for patients, reducing falls and accidents.
• Assisted clients with daily living activities, enhancing their independence and quality of life.
• Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
• Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Improved patient well-being by providing compassionate and attentive personal care.
• Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
• Provided mobility assistance such as walking and regular exercising.
• Traveled to clients' homes to complete healthcare services and promote continuity of care.
• Assisted disabled clients to support independence and well-being.
• Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
• Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
• Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
• Administered medication as directed by physician.

• Helped patient maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
• Maintained a clean and safe home environment for patient, reducing falls and accidents.
• Assisted client with daily living activities, enhancing their independence and quality of life.
• Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patient.
• Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
• Assisted patient with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Improved patient well-being by providing compassionate and attentive personal care.
• Encouraged patient to participate in safe physical activity to help boost mood and improve overall wellness.
• Administered medication as directed by physician.
• Assisted with end-of-life care.
• Scheduled and coordinated medical appointments.

• Organized successful recruiting events such as job fairs and campus visits, raising awareness of company culture and career opportunities.
• Analyzed recruitment metrics regularly to identify areas of opportunity for improvement, implementing necessary adjustments to enhance overall performance.
• Conducted thorough interviews and assessments to identify top talent, ultimately increasing employee retention rates within the company.
• Negotiated competitive salary packages and benefits for new hires, contributing to an improved employer brand image and increased employee satisfaction.
• Developed comprehensive job descriptions for various positions, attracting high-quality candidates and ensuring a smooth onboarding process.
• Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
• Designed, developed, and implemented successful recruitment process to fill more than Number vacancies each year.

• Ensured safety and security measures were adhered to during all tours, maintaining a stellar safety record throughout tenure as Tour Operations Manager.
• Improved tour operations efficiency by streamlining processes and implementing effective team management strategies.
• Negotiated favorable contracts with vendors for better pricing, enhancing overall operational cost savings.
• Developed innovative tour packages for increased sales and repeat business, catering to diverse clientele needs.
• Designed custom itineraries for clients seeking personalized travel experiences, leading to an increase in referrals and recommendations.
• Effectively managed budgets with meticulous planning and resource allocation, ensuring profitability of tour operations.
• Implemented comprehensive training programs for staff development, elevating the quality of services provided to customers.
• Led a team of tour guides to provide exceptional service, fostering a positive work environment that promoted professional growth.
• Facilitated open communication channels among team members and upper management for seamless information sharing and problem resolution.
• Enhanced customer satisfaction by consistently delivering high-quality experiences and addressing client concerns promptly.
• Built personal relationships with guests to promote positive experiences.
• Guided groups of up to 20 people on scheduled tours

• Implemented contingency plans during unforeseen events or emergencies to minimize disruptions to the overall tour experience.
• Coordinated accommodations for crew and tour transportation between destinations.
• Negotiated contracts with vendors to secure favorable pricing and terms while maintaining excellent working relationships.
• Maintained detailed records of all aspects of the tours'' planning process to ensure a smooth operation from start to finish.
• Coordinated special requests from clients such as dietary requirements or accessibility needs to ensure a seamless travel experience for all participants.
• Managed timekeeping and payroll delivery for Number tour workers.
• Utilized social media platforms effectively for promotion and engagement with potential customers, increasing brand awareness within target markets.
• Managed complex logistics for international tours, including securing visas, accommodations, transportation, and local guides.
• Located vendors for necessary supplies and equipment and organized on-time deliveries.
• Anticipated problems with meeting tour deadlines and developed alternative plans.
• Increased repeat business with exceptional customer service and attention to detail throughout the entire tour process.
• Controlled overhead costs and logistical expenses to meet tour budget goals.

• Oversaw daily operations, maintaining high standards of service and addressing any issues promptly.
• Created custom itineraries for high-profile clients, ensuring memorable luxury experiences.
• Maintained detailed records of all bookings, payments, and invoices for accurate financial reporting purposes.
• Utilized advanced reservation software to optimize scheduling and maximize tour availability for guests.
• Organized special events for guests during tours, enhancing their overall experience and promoting repeat business.
• Developed strong relationships with local businesses, fostering mutually beneficial partnerships.
• Monitored competitor offerings closely, adjusting pricing strategies as needed to remain competitive in the market.
• Managed a team of junior tour operators, providing guidance and support for their professional growth.

Organized customized tour packages to Uganda, rwanda, kenya, congo, Burundi, Tanzania

Managed clients itineraries

Interviewed clients after trip

• Streamlined booking processes to improve efficiency and reduce errors in reservations and ticketing.
• Maintained accurate client records in the company''s database, allowing for efficient tracking of sales performance and client preferences.
• Conducted comprehensive research on various destinations, staying current on trends and developments in the travel industry.
• Designed promotional materials showcasing unique tour offerings to attract potential customers at trade shows or other events.
• Forged strong relationships with travel suppliers, securing competitive rates and exclusive deals for clients.
• Enhanced company reputation through exceptional customer service and prompt resolution of issues or concerns.
• Developed detailed itineraries for a variety of destinations, ensuring memorable travel experiences for clients.
• Mentored junior staff members to develop their skills in sales techniques, product knowledge, and customer service.
• Evaluated guest feedback after each tour experience to identify areas of improvement in future offerings.
• Assisted clients with any required documentation or visas needed for international travel, reducing stress during trip preparations.
• Collaborated with team members to share knowledge, resources, and best practices, fostering a supportive work environment.
• Arranged travel accommodations for groups, couples, executives, and special needs clients.
• Followed up with customers to increase customer service with travel plans.