Olivena Presley
Orlando,FL
Summary
Internationally experienced office management professional with years of optimizing productivity and efficiency across various environments. Highly dependable leader that works effectively in cross-organizational teams ensuring operations and service excellence.
Overview
11
11
years of professional experience
Work History
Sales Representative
Sunoco Service Station
Orlando, FL
01.2018 - Current
- Forged and nurtured impactful relationships with customers to cultivate loyalty, boosting customer satisfaction ratings [Number]%
- Increased profits by [Number]% through generating and maintaining relationships with [Number] accounts and effectively selling new products
- Collected, processed payment, and upsold customers by recommending accessories and promotions to increase revenue
- Maximized business potential by providing excellent customer service and ensuring [Number]% client retention
Assistant Office Manager
GabreStaffing LLC
Orlando, FL
07.2017 - 12.2018
- Managed accurate and fully compliant AP/AR operations by documenting expenses, reconciling accounts and correcting discrepancies
- Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements
- Produced highly accurate internal and external office collateral, communications and forms such as letters and memoranda
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving
- Transferred and directed phone calls, guests and mail to correct staff members
Secretary Administrative Assistant
Ramtech Electrical LLC
Orlando, FL
02.2015 - 12.2016
- Worked with senior management to initiate new projects and assist in various processes
- Accomplished special objectives and projects according to requests from clients
- Managed external contacts for CEO and kept track of periodic communication needed for priority contacts
- Streamlined operations and prioritized tasks, allowing senior staff to increase revenue by [Number]%
Education
Associate of Arts - Paralegal: Litigation And Transitional
Valencia College
Orlando, FL12.2020
Bachelor of Science - Political Science
University of The West Indies
Kingston, Jamaica08.2010
Skills
- Client and Inter-organizational communications
- Account management
- Clerical support
- Document control
- Office management
- International Experience
Timeline
Sales Representative
Sunoco Service Station
01.2018 - Current
Assistant Office Manager
GabreStaffing LLC
07.2017 - 12.2018
Secretary Administrative Assistant
Ramtech Electrical LLC
02.2015 - 12.2016
Associate of Arts - Paralegal: Litigation And Transitional
Valencia College
Bachelor of Science - Political Science
University of The West Indies